3D PrimaReviews:
447 reviews in the last 12 months4,560 total reviews
Excellent
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Top positive review
Aug 19, 2023
Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
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Top negative review
Feb 13, 2024
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I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Reviews for 3D Prima
Feb 1, 2024
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fast delivery and good service
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Jan 31, 2024
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I really liked your promptness in work and constant communication with the customer, so that we are informed at all times what is happening with our order.
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Answer by 3D Prima
Feb 8, 2024
Thank you for the nice review :-)
Jan 29, 2024
Verified review
ordered multiple times and never had any problems. both printers and resin arrived via fedex quickly and very well packaged
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Answer by 3D Prima
Feb 8, 2024
Thank you for your positive review! We are very glad to hear that your experience with us has been a positive one. It is our priority to ensure that customers receive their products quickly, and we are delighted to hear that you are happy with the packaging and delivery process. Your feedback is very important to us, and we appreciate you taking the time to share it. Thank you for being a valued customer!
Jan 26, 2024
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Jan 26, 2024
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All good as always :)
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Answer by 3D Prima
Feb 8, 2024
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience. We strive to ensure that our customers have the best possible experience, so we appreciate your feedback. Thank you for taking the time to share your thoughts with us.
Jan 25, 2024
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Super service, alt var ok
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Answer by 3D Prima
Feb 8, 2024
Tak for din positive anmeldelse! Vi er glade for at høre, at du havde en god oplevelse med vores service. Endnu en gang tak, fordi du tog dig tid til at dele din feedback.
Jan 23, 2024
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Jan 22, 2024
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Very good price for an excellent product
Very good price for an excellent product. Delivery was as promised, right at my doorstep and free of charge.
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Answer by 3D Prima
Feb 8, 2024
Thank you for your kind words about our product and service, and also for the nice pictures. We are delighted to hear that you are satisfied with the price and delivery of your order. Thank you for being a valued customer!
Jan 19, 2024
Verified review
Like: The payment-invoicing and the shipping processes...
Don't Like: The products do not remain in our basket for a certain amount of time.. If I choose something today and if I decide to buy it after a week will not be in our basket.. I have to find it again...
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Answer by 3D Prima
Feb 8, 2024
Thank you for your feedback. We appreciate that you liked the payment-invoicing and shipping processes. We apologize for any inconvenience caused by the basket not remaining in place for a certain amount of time. At our company, we strive to provide the best user experience possible and we are always looking for new ways to improve it. Thank you again for your valuable input and we hope that you continue to enjoy our services in the future.
Jan 19, 2024
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Jan 10, 2024
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Excellent communication, packaging and shipping.
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Answer by 3D Prima
Feb 8, 2024
Thank you for your positive feedback! We are delighted to hear that your experience with our communication, packaging and shipping was excellent. At our company we strive to provide the highest level of customer service and satisfaction, and we are glad to know that we exceeded your expectations. Thank you for taking the time to review our services!
Jan 8, 2024
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Super godt service
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Jan 4, 2024
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quick delivery, good qualitiy
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Dec 31, 2023
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Dec 29, 2023
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Dec 26, 2023
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Dec 21, 2023
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Schnelle Lieferung und Service
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Answer by 3D Prima
Feb 8, 2024
Vielen Dank für Ihre Bewertung! Wir sind sehr froh, dass Ihre Lieferung und Ihr Service so schnell waren. Wir sind stolz auf unseren hochwertigen Kundenservice und die schnelle Lieferung unserer Produkte. Es freut uns zu hören, dass wir Ihre Erwartungen erfüllt haben! Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.
Dec 20, 2023
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Everything as it should be.
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Dec 20, 2023
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Dec 18, 2023
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Shpping expences to Norway not calculated on checkout. Often UPS send aditional factura which is not small.
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