Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B

Reviews:

Order processing was very good. Unfortunately, I have ordered the wrong item from you, so I would like to return my order. However, the return form seems a bit complicated to me. I don't understand where I need to specify the reason for my return.

I refused the first delivery because the packaging was badly damaged during transit and the profiles were bent. I reported it immediately and the delivery service ensured I received a new package super well protected. The product is perfect. I highly recommend the company.

It's the way my complaint was handled after the ordered goods were wrongly delivered in gray. Quest's reactions were always prompt and friendly and my return and the reshipment of the now correct goods were handled smoothly and unbureaucratically, communication worked excellently, and the desired product meets my expectations.

The moldings look very high-quality and make a really nice impression after installation. I really liked the optics and modern design. However, there is room for improvement in the packaging and shipping. In total, about 50-60 moldings were divided into five foil packages of 10-15 pieces each and packed together in a carton. Unfortunately, in each foil package, the outermost 1-2 moldings were broken in the middle. Presumably, during transport, a high load impacted the packages, causing the outer moldings to be damaged. Also, the corner cuts are somewhat challenging and require careful work to ensure the transitions look clean. The pre-mounted adhesive tape unfortunately does not hold sufficiently on plastered walls. I had to additionally secure the moldings with mounting glue. Overall, I am very satisfied with the optics and the final result. With more stable packaging and better adhesion on plastered walls, the product would be nearly perfect in my opinion.

As a seal, a good product, but the packaging is not careful. Instead of nicely rolling it up and taping it, it was crammed in somehow, causing it to be bent in all directions. Also, installation is challenging and it should have a strip of adhesive to prevent it from slipping when placed on the windowsill.

Great, straight, and high-density decorative molding, I can recommend it. Even my husband is impressed. And the packaging was really good, and the shipping was quite fast.

Order easy, payment less because in electronic banking the recipient cannot be entered exactly. "Quest" is not enough - the bank complains that the recipient does not match. This should be provided with the order, how the recipient is spelled exactly. Otherwise, everything is fine. Goods arrived promptly and look good

The stair edge profiles (self-adhesive) were easy to cut with the utility knife. Unfortunately, the double-sided tape was not attached along the entire rail, but that was okay for me, as I needed to trim something anyway.

Unfortunately, I unwrapped the mouldings from the foil late. They are fantastic and just as I expected. However, the package was too weakly reinforced and in one place they are bent. I will survive and somehow cut them. I assume it's the fault of the transport, but reinforce more. Execution time and everything else - super. Greetings and recommended.

The profile is flexible and adheres well to uneven surfaces, creating the impression of perfectly flat walls. A carefully selected adhesive permanently bonds the profile to the floor for a sleek and finished appearance.

The ordered items were delivered very quickly. I have not yet installed the tape for the handrail, so I can't comment on assembly, processing, and feel.

I am absolutely satisfied! I accidentally placed my first order incorrectly, but that was no problem at all! Very pleasant and reliable customer contact, goods were returned (seamlessly), refund was there in a short time. Then the new order: very fast processing and equally fast delivery! Price/performance ratio: absolutely TOP! very good goods (material) for a good price! Here the ratio is right! Also, the shipping/delivery costs were really good, not overpriced, really well calculated! Anytime again!!!

Even though the artificial trees were not identical they offered me a replacement or whatever i needed to rectify the problem the quality is excellent

Very attentive, they sent me an email apologizing for the delay in delivery, they sent me the order again and finally, I received the order twice, but the transport company was responsible for the delay, the second order arrived within two days from the complaint.

After some challenges with my first delivery due to the length of the items, the length was changed on the website and I was able to order the correct item, which arrived quickly and with which I am very satisfied, good help and follow-up from customer service

I ordered self-adhesive corner profiles for wall corners. The goods did arrive in a damaged package and I was concerned whether everything was intact. But everything was fine. The product itself is excellent. The profiles stick very well and look great. Happy to purchase again anytime.

For my first order, I ordered the wrong color and was able to return it without problems with the return label. This time it was the right color. The delivery was super fast and well packaged each time. The stair step profiles are of good quality. I can confidently recommend this seller.

Positive points: Packaging, product quality, color However, I thought there would be double-sided tape on each part of the angles

It was the wrong strip, immediately reported and a new one was sent. We immediately received the return label and are now waiting for the money.

Have no issue with product which seems to be of good quality. Problem with distribution as a delivery which was meant to take 3 to 5 buisness days ended up taking 19 days with my original order being returned with no explanation. Order eventually delivered with damaged packaging and edging strips bent. As said product very good but would not order direct again.