Review summary
Customers consistently praise the fast and reliable delivery, as well as the high quality, durability, and finish of the products. Customer service is described as responsive, friendly, and effective in resolving issues, and the return and refund process is generally considered easy and efficient. Installation is usually straightforward, making the setup process smooth for most users. Packaging is often noted as secure and protective. Some customers have experienced occasional delivery delays or shipping issues due to carriers. There are also a few reports of challenges with installation for specific products or mounting accessories. Additionally, several customers have mentioned instances of damaged items or packaging that lacked sufficient reinforcement.
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How Trusted Shops prevents fake reviewsReviewsProfily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
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Everything is great
I am satisfied with the product. The moldings are well crafted.
Unfortunately, one delivery was destroyed by the supplier. But the complaint was processed immediately, and I quickly received a new delivery. Very good customer service.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your review and your trust! We are very happy that you are satisfied with the quality of the moldings and that our customer service could help quickly and easily. We regret the damage to the first delivery, but we are glad we could solve it quickly for you. Thank you and enjoy the product!
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Fast delivery, great quality. Many people write that it wouldn’t stick properly. This wasn’t the case for me - it sticks perfectly. I heated it a bit in the sun before applying it because I don’t have a hairdryer. Thank you.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your detailed and positive review! We are very pleased that you are satisfied with the fast delivery and the quality of our product. It is especially nice to hear that the installation worked smoothly for you and that the adhesive strength meets your expectations. Thank you also for the helpful tip about slight warming before application. We wish you much joy with the product!
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Beautiful material with good finish!
Beautiful material with good finish. Having 2 people is very helpful for mounting. Temperature is better warmer than indicated. Tight curves require a lot of extra heat. A suitable wedge or leverage tool would make the mounting process even quicker and cleaner. Delivery was fast!
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you for your detailed and helpful review! We are very pleased that you liked the material quality and finish, and that the delivery reached you quickly. Thank you also for your valuable tips regarding processing, especially concerning temperature and mounting in tight curves. Such practical experiences are extremely valuable to us and help us improve our products and mounting instructions. Thank you for your trust and enjoy the product!
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Will definitely use again
Ordered Shower Seals from Ireland, already cheaper from this vendor and arrived in a timely manner. Would definitely use this vendor again, as these seals can be hard to find locally.
Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your wonderful review! 😊 We're delighted to hear that you were happy with both the price and the timely delivery of your shower seals. It's great to know we could provide a product that was difficult to find locally. Thank you for your trust, and we look forward to serving you again!
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Fast delivery, good goods.
I expected it to be like in the picture - with glue on both sides. Unfortunately, the narrow side has no glue🙁
It is about angle profiles
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I ordered white soft angles. They look good, I have not mounted them yet, but after fitting, I think they will look good and most importantly, that they will stick well to the wall. Contact with the store is good, but only through chat and emails. Overall, I am satisfied.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for the kind words. If the first impression is good, the next ones will be too :) If there are any questions, do not hesitate to write to us. We will definitely reply and help in case of problems.
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The order and delivery went perfectly!
The inner protective cover was missing from one of the two ordered handrails. However, the goods arrived well!
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Everything is great
Fast delivery, the goods are top quality and were easy to process just as described. I've already ordered material (PVC handrail Premium) here for the second time in a short period and can only highly recommend the supplier.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your detailed and positive review! We are very happy that you are so satisfied with the fast delivery, the quality of our PVC handrail Premium, and the easy processing. A special thank you for your repeated order and your recommendation – this is the nicest confirmation of our work. We look forward to welcoming you again in the future!
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Very pleasant contact with Ms. Katarzyna as an advisor. Very fast and friendly service, quick delivery. We have been loyal customers for several years and remain with you.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much :) Ms. Katarzyna is very helpful and we are glad she helped you too. It is very nice to read comments about our team. Welcome back for more shopping. All the best!
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We returned the goods because we measured incorrectly
We returned the goods because we had measured incorrectly and couldn't use the moldings. Everything went smoothly, and after a bit of a wait, we got our money back 👍
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your positive review! 😊 We're glad to hear that the return process went smoothly and that you received your refund. Although it's a pity the moldings weren't the right fit, we appreciate your trust and hope to serve you again in the future!
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I almost never write reviews. I order and the company delivers. No extraordinary achievement, right?
It's only when something (accidentally) goes wrong that you really notice how good a company is. Wrong color delivered but super fast resolution and pleasant communication! Top! 👍
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you for your honest and lovely feedback! 😊
We're glad to hear that we could quickly resolve the issue with the wrong color and that you found our communication pleasant. It's precisely in such situations that we want to show what we stand for.
Thank you for your trust and your order! 👍
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The delivery was a bit chaotic. During the process, the package service provider was changed.
This resulted in a double delivery. However, the duplicate item was allowed to stay with the customer.
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Fast delivery, even though it came from Poland. The return could be somewhat simplified if you didn't need to write an extra email and print something, but it worked well nonetheless 👍🏻
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your review and honest feedback! We are very pleased that the delivery was fast and that you are satisfied with the packaging. We appreciate your suggestion to simplify the return process – such feedback helps us further improve our service. We're glad that the return still worked smoothly. Thank you for your trust! 👍🏻
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Delivery was as always fast and good. I am thrilled with the moldings. With the tip to use additional mounting adhesive, the profiles hold very well. Even with pets.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your great review! 😊 We are very pleased that you are once again satisfied with the fast delivery and that our moldings impress you. It's great to hear that the combination with mounting adhesive ensures a particularly secure hold – even in a household with pets. Thank you for your trust and enjoy the product!
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Tight radii, here is the solution!
After failing to shape a tight radius the first time, here is the solution. Heat the area 10 cm before and after and the radius with hot water. Apply the cover before the radius, one person fixes it. The second person pulls the cover strongly in length and applies it under tension from the outer radius.\nThis prevents wrinkle formation at the inner radius. Unfortunately, I had to reorder 6 meters.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you for your explanation and help with the installation. Normally, the railing must be preheated; this is also described in the user manual. I still hope that the product meets your expectations. Thank you for your feedback and rating.
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The product was of good quality, unfortunately it arrived broken, which was the carrier's fault. Quest refunded me quickly, without any issues. I appreciate the trust and would not hesitate to reorder if needed.
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Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your feedback and for your understanding 😊\nWe are sorry that the product arrived damaged during transport, but we are happy that we were able to resolve the situation quickly. Your trust and satisfaction are very important to us.\nThank you again for your kindness and trust — it will be a pleasure to serve you again if needed!\n
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Fast delivery, well packed, good quality product meets my expectations. I will definitely use the company's offer again.
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Catch profiles!
Email traffic was good.
Ordering went well.
Delivery was good.
Profiles were exactly as on the site.
In short, worth 5 stars!
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Excellent product I purchased the 26m rolls and cut them to length, they are made from durable plastic and provide excellent privacy. Would definite recommend for that type of mesh fencing if you need privacy.
Reply from Profily QUEST® SK | Výrobca PVC profilov | Dom | Záhrada | PRO B2B
Thank you very much for your detailed review! 😊
We’re really happy to hear that the product met your expectations and that the material quality and privacy performance worked well for your fencing project. It’s great to know you found it easy to cut to size and durable in use.
We truly appreciate your recommendation and your trust — thank you again, and we hope to serve you again in the future!
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Top goods and fast delivery
Great selection, goods delivered within 3 calendar days from Poland to Germany and profiles in top quality and condition.
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