tolltickets.com/en
Reviews:

1,862 total reviews   

4.62

Excellent

1,862 reviews since Apr 25, 2023

5
80 %
4
12 %
3
2 %
2
< 1 %
1
5 %

Review summary

Customers overwhelmingly praise the simplicity and straightforwardness of ordering and using the service. Fast delivery and prompt receipt of devices are frequently highlighted as strong points. Many users report consistently reliable and trouble-free service over multiple years. The website is generally easy to navigate and order from, and customers appreciate the broad country and payment coverage. Additionally, the high quality, responsiveness, and helpfulness of customer support are commonly complimented. Some users mention technical issues with the website and difficulties for non-Europeans. A few customers have experienced unresponsive customer support. There are also suggestions to expand to new regions and offer more payment options.

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Reviewstolltickets.com/en

(29)
(6)
(14)
(77)
(507)
Community member 
4 Reviews
 Verified
Rapidité par le pre enregistrement de certaines données. Paiement Paypal.
Community member 
4 Reviews
 Verified
Fast delivery and all works as described
Community member 
1 Reviews
 Verified
Jeg valgte Express forsendelse og modtog apparatet allerede efter 3-4 dage, tilsendt til Danmark. Har ikke brugt det i Frankrig endnu men forventer det fungerer efter hensigten
Community member 
1 Reviews
 Verified
No problem Non time lost👍
Community member 
4 Reviews
 Verified

use

facilité d'achat
Community member 
1 Reviews
 Verified
Arrived much quicker than expected 3 working days to the UK
Community member 
2 Reviews
 Verified
Loved the super fast delivery. Nothing!
Community member 
2 Reviews
 Verified

Fast and efficient

Easy way to buy e-tickets for highways instead of stopping in each country.
Community member 
3 Reviews
 Verified
Parfait
Community member 
1 Reviews
 Verified
I have been with tollltickets now for over 7 years and always had excellent service from them. I can't find fault with them.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
It took 17 calendar days to receive a Swiss Motorway vignette with DHL. The shipment was blocked 10 days in the logistic system of DHL (somewhere in Germany). I requested help from your company to make a reclaim at DHL but I received no answer.

Reply from tolltickets.com/en

We are sorry that your Swiss motorway vignette took 17 days to arrive and remained in the DHL logistics network for such a long time. Once a shipment has been handed over to DHL, we unfortunately have no direct control over the delivery time or the handling of the parcel within their network. However, we understand your frustration, especially as you contacted our support team for assistance and did not receive a response. We sincerely apologize for the lack of communication from our side. Your feedback regarding both the delivery experience and our response times will be shared with the relevant teams.
Community member 
3 Reviews
 Verified
Hello, we received a very quick response to our question. The quality of help and service was very high. Thank you for your attention.
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Your web application is not functional when tried to enter company name - i got an error so I couldn't generate invoice for my company

Reply from tolltickets.com/en

We are sorry that you encountered an error when entering your company details and were therefore unable to generate an invoice for your company. The option to enter company information should work reliably and make it straightforward to receive the correct invoice. We understand the inconvenience this technical issue caused and will share your feedback with the relevant team so that the process can be reviewed and improved. Thank you for bringing this to our attention.
Community member 
1 Reviews
 Verified

Such a pleasure to use a straightforward, simple platform

Really easy to find exactly what I needed, straightforward ordering and quick delivery.
Community member 
1 Reviews
 Verified
Service nickel
Community member 
1 Reviews
 Verified
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