I found the website difficult- for example it describes needing to enter car registration but didn’t say where that would be entered -it was necessary to go through various FAQs to find the solution- also it would be helpful if it suggested to have the VO5 document ready as there a number of pieces of data that were required.
The other problem Ogaden was that when the transponder was delivered it’s instructions were all in German (fortunately my son had the English version)
On the other hand the delivery time was excellent- 6 days from order to delivery
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Reviews for tolltickets.com/en
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2 days ago
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2 days ago
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No contact phone number and no email response
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3 days ago
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3 days ago
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3 days ago
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4 days ago
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4 days ago
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The speed of handling the website!
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5 days ago
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5 days ago
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Inscription compliquée.
Pas de hot line téléphonique.
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6 days ago
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6 days ago
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the good, safe and fast service
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7 days ago
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8 days ago
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PARFAIT !
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8 days ago
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8 days ago
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I have been using Tolltickets for over 10 years and I have always found them to be reliable, and the best value from any online supplier of the Swiss motorway tax.
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10 days ago
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10 days ago
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Received in time all is ok
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10 days ago
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Ok
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10 days ago
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Miserable Lieferung. Verspätung mehr als 1,5 Wochen NACH BEZAHLUNG!!!
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Answer by tolltickets.com/en
7 days ago
Sehr geehrter Kunde,
wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen bei der Lieferung Ihrer Bestellung entstanden sind. Es ist enttäuschend, von der Verzögerung zu hören, die Sie erlebt haben, insbesondere nach der Zahlung.
Die Tolltickets GmbH legt großen Wert auf einen schnellen Versand der Bestellungen und ist bestrebt, diese möglichst noch am Tag der Bestellung zu verschicken. Wir sind uns jedoch bewusst, dass es trotz unserer Bemühungen zu Verzögerungen kommen kann, sobald das Paket in den Händen des Postdienstes ist. Leider liegen solche Umstände außerhalb unserer Kontrolle.
Wir bedauern jede Enttäuschung, die durch diese Verzögerung verursacht wird, zutiefst. Wir sind bestrebt, unsere Prozesse kontinuierlich zu verbessern, um derartige Vorfälle in Zukunft zu minimieren.
Wir danken Ihnen, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben, und danken Ihnen für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen,
Sebastian
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