superbalist.comReviews:
25,921 reviews in the last 12 months178,197 total reviews
Excellent
Top positive review
Sep 14, 2023
Verified review
I love that Superbalist offers next day delivery (in main city hubs), this was an absolute saving grace for me as I had a last minute event dress disaster that with the next day delivery was completely solved. The returns process is also fantastic and I have never had an issue. The variety and range is great for so many occasions and preferences. Amazing clothing as well as home goods. I love that some of the brands include the size of the model which really helps in deciding which size to take as well as the size finder. My only suggestion is that as a user I have no idea how to leave a review of items though, and I’m sure I’m not alone as many items don’t have reviews.
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Top negative review
May 27, 2023
Verified review
I logged a complaint on Google play. Never had an issue with Superbalist up until recently. Thede was bugs on the app which then incovenienced me heavily with a return. Superbalist then gave me a discount to make up for this. I used this discount but had to return everything as it didnt fit. So I lost out on the discount. Part of the returns was two jeans which didnt fit and Superbalist said its a 7 day return which I did not see as I know Superbalist has a 30 day return period which is very convenient for me as I travel alot. This particular return, I was travelling and did not have the items with me to return. Superbalist said they cant accept it as its outside the 7 day return period. This was another incovenience for me. I am a tall girl so I always buy two sizes to check which fits. Now I have two jeans that dont fit because Superbalist didnt accept the return. I turned to Zara app now as they have a 30 day return period on discounted items. I put this complaint on Google Play and Superbalist said I must contact customer care. I did not because of my previous experience and when I did contact customer care they did not accept the returns so why bother again .I will now stop using Superbalist due all the incovenience that happened.
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Reviews for superbalist.com
Apr 16, 2024
Verified review
I like the prices, it is easy to place an order, paying for the product is fast and I like the fact that they update you with every process they make with your order it keeps one in the light. What I love the most about superbalist is the quality of their products it's exquisite.
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10 days ago
Verified review
I like that you can be trusted, you deliver exactly what a person orders and you're fast to deliver.
..what I don't like is that you take time to process a refund of someone, I mean when they order you take the money immediately but when you have to pay it back It takes days.!
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7 days ago
Verified review
It was a very pleasant hassle-free experience.
I am so happy with my experience and what i purchased.
I was afraid what i bought would be a fake product because of rumors that Sup
erbalist sometimes sell fake stuff, but i managed to authenticate it and it is real.
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Apr 22, 2024
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Best quality I have seen in a long time.
I’ve always wanted Hertex Haus bedding but they are so expensive. Luckily with the Superbalist discount I could finally buy it and this colour is gorgeous for Winter. It creates such a nice warm and cozy feeling in the room. Superbalist never fails to deliver in time.
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Apr 12, 2024
Verified review
Superbalist is the way, the truth & the life! PERIOD
I literally buy EVERYTHING from Superbalist. From clothes to furniture. The quality is top tier. I've been using their App for 5 years now, it's super convenient, easy to order, delivery is always quick and hassle free, the refund process is seamless. Simply the best.
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4 days ago
Verified review
Easy to order online. They clearly specify what is available and not (in terms of sizes). Many products are discounted quite nicely. Placing and order, and tracking it very easy. Delivered within specified time. Option to collect goods at Takelot pick-up points.
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11 days ago
Verified review
I totally love the online stores offering.
When it comes to furniture items that need assembling, please give options on whether we need it delivered in pieces or assembled (even if its at a cost).
Please include as well two screw drivers in the box.
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Apr 17, 2024
Verified review
There is a high quality of choice
I like being able to filter to brands because it can become overwhelming or distracting if you have to wade through everything.
A wouldn’t mind suggestions such as because you liked this .. you might also
Like this..
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Apr 21, 2024
Verified review
I made 2 purchases from superbalist.com and they were faster I like the way they communicate with regards to the shipment of goods so you won't panic because you will know at what stage of shipment your package is and even the products quality is top
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5 days ago
Verified review
I'm incredibly impressed with the delivery service provided by Superbalist! My package arrived right on time and in perfect condition. Thank you for your efficient and reliable service - I'll definitely be shopping with you again in the future!
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Apr 8, 2024
Verified review
I love the comfort and Fit of the time,I just have quality control issue. Is it good quality?I always buy from superbalist but I always have the same problem everytime I get my items,of which is the questionable quality I always receive
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13 days ago
Verified review
Satisfied with the products
Honestly the products were good and high quality. I am definitely going to continue buying from Superbalist from now on . Iam satisfied with the products and service also my delivery arrived on time. I would suggest it to other people
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Apr 12, 2024
Verified review
Quick, easy and very efficient. It was my first purchase online and what a great experience. The only issue was i received a messages from Ebucks which advised me i have R1500 Superbalist voucher but i could only purchase for R1000.
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8 days ago
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The ordering as well as the return process is easy.
I like the big variety of clothing and brands. Good quality.
I do not like fast fashion and believe in sustainability and will therefore never support those online websites.
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Apr 22, 2024
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I love the seamless ordering and payment process to me getting my delivery on time and sometimes even before the delivery date the exchange process as well when items are not what we ordered or don’t fit I just love the app 🥰
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Apr 8, 2024
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Quick and friendly delivery.
Excellent picked items of clothing it could be better tiny bit oh and more coats like actual coats.
LUV products could come back, it was amazing worked wonders for me.
Superbalist is great
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Apr 10, 2024
Verified review
I don’t have any difficulties with my size and the delivery, return are quicker as a speed of light.
The most international brands that I like become easy because of superbalist. So what else ? This is the of the best .
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Apr 19, 2024
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Love their customer service. Had to exchange an item that l purchased online and it was so swift. Courier came to drop off new item and fetch the one l needed to exchange.
Great communication from the Superbalist team.
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Apr 9, 2024
Verified review
I was really impressed with the service received. My order was delivered earlier than expected and when I requested a return the parcel was collected the next day without any problems. Thumbs up from a happy customer :-)
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7 days ago
Verified review
Superbalist has great clothes and they're super efficient. I ordered a cool t-shirt and I was anxious as to how it would come out when I got it but everything was just great. Honestly have no complaints. They're superb.
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