Review summary
Customers consistently praise the comfortable and secure fit of the glasses, mentioning features such as snug nose pads, a lightweight feel, and stability during activity. The quality of the lenses, including photochromic, polarized, and UV protection, is highly valued for clarity, glare reduction, and effective adaptation to changing light conditions. Many appreciate the overall high quality, durability, and value-for-money of the glasses. Fast and reliable delivery is frequently mentioned, with many customers receiving their products quickly and without issues. Customer service is often described as responsive, helpful, and professional, with staff praised for prompt replies and assistance. Additionally, customers appreciate the ease of ordering, the straightforward purchasing process, and simple lens swapping. A few customers found website navigation challenging, and there were occasional negative experiences with customer service.
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Imported review
I've been using Demon Gravel glasses for a few weeks now, and I have to say they've really surprised me. I was looking for a comfortable, lightweight pair of glasses with good photochromic lenses for my gravel and road rides, and these have exceeded my expectations.
Verified
Our shipment arrived late despite paying for express delivery, and no one has responded to my email to this day. I find this extremely frustrating. I had to arrange for the package to be picked up whi
Our shipment arrived late despite paying for express delivery, and no one has responded to my email to this day. I find this extremely frustrating. I had to arrange for the package to be picked up while I was on vacation; otherwise, I probably would have incurred even more costs.
Reply from demonsunglasses.com
Dear Customer,
we are sorry to hear that you were disappointed with the delivery time.
Your order was placed on August 4, shipped from Italy on August 6, and delivered in Germany on August 12. Unfortunately, during the peak holiday period in August, international courier services can occasionally experience delays beyond our direct control.
We fully understand that you needed the parcel within a specific timeframe. However, when an order is particularly urgent, especially for an international shipment, we always recommend allowing some additional time for possible courier delays.
We are nevertheless sorry that the delivery did not meet your expectations and regret that this resulted in such a negative experience.
Kind regards,
DEMON Staff
Imported review
What I liked
What did I like? Well, aside from the product itself, from my initial tests I found it really functional, and I found the purchasing process really easy. The product arrived at my home in no time, which means your organization, in my opinion, works very well.
Verified
Il sito non è chiaro e l'assistenza è pessima.
Reply from demonsunglasses.com
Gentile Cliente,
come già spiegato dalla nostra assistenza, abbiamo regolarmente accettato la sua richiesta di reso dell’astuccio rigido aggiuntivo.
Sul nostro sito sono chiaramente riportati tutti gli accessori inclusi in dotazione con il prodotto, tra cui l’astuccio rigido. Durante l’acquisto è stato aggiunto al carrello un secondo astuccio, acquistato quindi come accessorio supplementare e utilizzabile anche con altri occhiali.
La richiesta non riguardava soltanto il reso, ma la pretesa di poter rimediare ad un proprio errore senza sostenere le spese di trasporto. Non avendo potuto accogliere quest’ultima pretesa, la nostra assistenza è stata purtroppo giudicata “pessima”.
Ci dispiace per la sua insoddisfazione, ma riteniamo di aver fornito informazioni chiare e di aver gestito la richiesta con correttezza e disponibilità, nel rispetto delle condizioni di vendita.
Verified
Great product and fast delivery - nothing not to like!
Imported review
Very light
Extremely lightweight, comfortable, and easy to read. As others have noted, category 3 sun protection would be much appreciated. In any case, an excellent product. I believe it's among the best on the market. Very satisfied.
Verified
Verified
Verified
Professional 100%
The kindness and helpfulness of Sig. Matteo and other staff - very professional.
Verified
Verified
Rychlost doručení
Imported review
Top‑notch lenses and comfort
The lenses are crisp and reduce glare very well. Color perception stays natural while boosting contrast. after a few training sessions. Cleaning is easy with a microfiber cloth.
Imported review
Great value and performance
Color perception stays natural while boosting contrast. Snug nose pads and arms without pressure points. across a couple of weekend trips. Packaging was neat and arrived on time.
Imported review
Exceeded my expectations
Great UV protection and no fogging so far. The fit is secure and comfortable for long sessions. across a couple of weekend trips. Hinges feel sturdy when opening/closing.
Imported review
Exceeded my expectations
The fit is secure and comfortable for long sessions. Snug nose pads and arms without pressure points. in sunny and overcast conditions. Swapping lenses is straightforward.
Verified
Glasses that last
Great visuals, looks great, feels great, and very durable.
Imported review
Rock‑solid eyewear for cyclists
Excellent value considering the materials and finish. Great UV protection and no fogging so far. across a couple of weekend trips. Packaging was neat and arrived on time.
Imported review
Top‑notch lenses and comfort
Color perception stays natural while boosting contrast. The fit is secure and comfortable for long sessions. during my daily commute. Swapping lenses is straightforward.
Imported review
Rock‑solid eyewear for cyclists
Ventilation works nicely during climbs. Color perception stays natural while boosting contrast. after a few training sessions. Hinges feel sturdy when opening/closing.
Imported review
Great value and performance
Ventilation works nicely during climbs. The fit is secure and comfortable for long sessions. across a couple of weekend trips. Packaging was neat and arrived on time.
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Demon Occhiali is the Italian brand dedicated to the production and distribution of sports sunglasses for cycling, running, and all outdoor sports, as well as high-quality prescription sports eyewear ...
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