Certificate for brandfield.com

No. XA3BFCDDAD44B8E224C90E1C10027682B
 

Approved on
05/11/2018
Valid until
04/11/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for brandfield.com



Excellent

4.62/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 163 Trusted Shops reviews collected since 27/09/2018.
In total, brandfield.com has already collected 163 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/07/2019
Date of order
14/07/2019
18/07/2019
Amazing experience at the Brandfield shop, super fast service and delivery, and my goodies are beautifuly packed. Thank you for making me this happy
5.00
Excellent

Date of publication
17/07/2019
Date of order
17/07/2019
17/07/2019
Fast delivery
5.00
Excellent

Date of publication
15/07/2019
Date of order
15/07/2019
15/07/2019
Great service.
Highly recommend.
5.00
Excellent

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
Excellent
5.00
Excellent

Date of publication
11/07/2019
Date of order
11/07/2019
11/07/2019
GREAT
4.00
Good

Date of publication
11/07/2019
Date of order
11/07/2019
11/07/2019
I just got my Blush earrings and I am delightful. The shipping was super fast, got my goodies just in 4 days. I can't wait to make another purchase at this store. I highly recommend to everyone ;)
5.00
Excellent

Date of publication
10/07/2019
Date of order
21/06/2019
10/07/2019
Where is my parcel? At least refund me
1.00
Very Poor

brandfield.com replies: 11/07/2019
Thank you for your review. How annoying to hear that your package has not yet arrived at you. We have provided you with more information via e-mail. MB

Date of publication
10/07/2019
Date of order
10/07/2019
10/07/2019
Great assortment available. Delivery was done day earlier than anticipated and done in a nice gift bag. Great service.
5.00
Excellent

Date of publication
09/07/2019
Date of order
29/06/2019
09/07/2019
5 days delivery.
Quick.
Able to track my package.
4.67
Excellent

Date of publication
09/07/2019
Date of order
09/07/2019
09/07/2019
So easy to order a beautiful handbag which arrived to the UK in just a couple of days. I’m so happy and will order from you again. Thank you.
5.00
Excellent

Date of publication
07/07/2019
Date of order
17/05/2019
07/07/2019
Quick delivery but goods were faulty which is not the shops fault but it took nearly 5 weeks to obtain a refund which is very poor.
3.33
Fair

brandfield.com replies: 11/07/2019
Thank you for your review. How annoying to hear that your package did not arrive at your destination, sorry for this. Unfortunately, we depend on our transport partner for shipping. We will of course discuss this internally and would like to thank you for your feedback. We hope you enjoy your purchase. ^ MB

Date of publication
06/07/2019
Date of order
06/07/2019
06/07/2019
Excellent services in excellent pricesthank you
5.00
Excellent

Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
Very quick delivery I ordered the bracelet Friday evening it arrived Monday. The only thing I wasn’t very happy with didn’t need signing for
5.00
Excellent

Date of publication
05/07/2019
Date of order
27/06/2019
05/07/2019
Payment information was not very helpful, I would suggest attending more information over payment and shipping surface.
4.67
Excellent

Date of publication
04/07/2019
Date of order
19/06/2019
04/07/2019
I had to contact Customer Service Dept as my item seemed to have disappeared into DHL Excellent, polite, friendly service and resolved my issue. The item was lovely and Brandfield despatched it very quickly. Such a shame that DHL spoilt the whole experience. However, was very impressed with Brandfield and will be ordering again. Thank you.
4.00
Good

Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
Love my necklace. Came very quickly and was packaged beautifully. Thank you Brandfield.
5.00
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
Absolutely love this shop - such a great find, for myself and for gifts.Thank you.
4.67
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
GREAT
5.00
Excellent

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
Happy with quality of the product
5.00
Excellent

Date of publication
02/07/2019
Date of order
28/06/2019
02/07/2019
Good price and very quick delivery
5.00
Excellent

Date of publication
02/07/2019
Date of order
02/07/2019
02/07/2019
Everything came on time and happy with my purchase , thanks guys. Lido Lotefa from Dundalk Fc Ireland
5.00
Excellent

Date of publication
18/06/2019
Date of order
11/06/2019
18/06/2019
Fantastic communication re purchase very quick delivery too
5.00
Excellent

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
I liked everything. I will order more.
5.00
Excellent

Date of publication
04/06/2019
Date of order
28/05/2019
04/06/2019
awesome
5.00
Excellent

Date of publication
03/06/2019
Date of order
27/05/2019
03/06/2019
Good
3.67
Good

Date of publication
30/05/2019
Date of order
23/05/2019
30/05/2019
Excellent service
5.00
Excellent

Date of publication
22/05/2019
Date of order
30/04/2019
22/05/2019
Very happy with product and service
5.00
Excellent

Date of publication
22/05/2019
Date of order
14/05/2019
22/05/2019
good
5.00
Excellent

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
I have not received the Tommy hilfifer watch which I ordered weeks ago
Ring me on 0876163418 ASAP because it’s for my sons 21st next week. What is the bloody delay????
Yvonne mcgrane
1.00
Very Poor

brandfield.com replies: 28/05/2019
Thank you for your review. How annoying to hear that your order has not yet been received by you, sorry for this. We have provided you with more information via email. ^ MB

Date of publication
17/05/2019
Date of order
07/05/2019
17/05/2019
Will comeback soon
4.33
Good

Date of publication
07/05/2019
Date of order
07/05/2019
07/05/2019
Absolutely delighted with my purchase excellent service and very fast delivery
5.00
Excellent

Date of publication
05/05/2019
Date of order
01/05/2019
05/05/2019
I have placed an order on Tuesday and received the item on Friday.Amazing The website is user friendly and the status of your delivery is up to date. You could also track the product's whereabouts. Overall great experience
5.00
Excellent

brandfield.com replies: 06/05/2019
Thanks for the compliment. It is nice to receive a positive response from you. Have fun with your style item and see you at Brandfield! ^MB

Date of publication
04/05/2019
Date of order
26/04/2019
04/05/2019
Item just as I wanted, speed of delivery was unbelievable. Will use again.
5.00
Excellent

brandfield.com replies: 06/05/2019
Thank you for your review. Nice to hear that you are satisfied, that makes us happy :-) We wish you a lot of pleasure with your style item! ^ MB

Date of publication
02/05/2019
Date of order
28/04/2019
02/05/2019
Very efficient and ordering was easy . Confirmations around delivery timescales frequent but not too many
5.00
Excellent

Date of publication
30/04/2019
Date of order
26/04/2019
30/04/2019
Awesome Quality
5.00
Excellent

Date of publication
30/04/2019
Date of order
30/04/2019
30/04/2019
Alles werd snel geleverd en mooi ingepakt
5.00
Excellent

Date of publication
29/04/2019
Date of order
29/04/2019
29/04/2019
Nice shop, bought bag for wife fast and without issues
5.00
Excellent

Date of publication
29/04/2019
Date of order
29/04/2019
29/04/2019
Great range of excellent products
4.33
Good

Date of publication
29/04/2019
Date of order
19/04/2019
29/04/2019
Great and Professional. Keep on going this high quality Level.
5.00
Excellent

Date of publication
26/04/2019
Date of order
19/04/2019
26/04/2019
Service as i would expect
4.00
Good

brandfield.com replies: 20/05/2019
Thanks for the compliment. It is nice to receive a positive response from you. Have fun with your style item and see you at Brandfield! ^MB

brandfield.com

brandfield.com was certified by Trusted Shops on 05/11/2018.

Contact
Stoeldraaierstraat 70
9712 BX Groningen
Netherlands
customerservice@brandfield.com
brandfield.com
Owner
Brandfield B.V.
Stoeldraaierstraat 70
9712 BX Groningen
Netherlands
Authorized representative
Sebastian Monteban
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with brandfield.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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