The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
Glasses you received are very different from the website colors. For instance, I received a black glass while the pictures and description do not mention it and colors are bright on website. Regular exchange before the order to make sure such issue do not happen. First after sales contact (Gianluca) confirmed there is an issue and they will ship the righ glass asap. More than a month after and despite my mails, no feedback or shipment.
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Nov 15, 2023
Verified review
This order was not boxed just wraped not good.
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Oct 21, 2023
Verified review
A good quality product delivered very promptly. The support team handled queries very courteously and professionally.
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Oct 26, 2023
Verified review
A marvelous Murano vase
I urgently needed a marvelous vase that I had fallen in love with and that wanted to give as a present for an important occasion. Original Murano Glass sent me it quickly and flawlessly, with the requested dedication. I couldn't have asked for anything better. Thank you."
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Oct 24, 2023
Verified review
PERFECT International Service
My glass items got to my address in about a week. Everything was thoroughly padded and carefully wrapped. And the communication from OMG and the shipper was constant, informing me every day of the location of my shipment.
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Oct 21, 2023
Verified review
Ordering was easy, excellent communication of every step of the process, it even gave me the ability to opt for delivery without signature.
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Oct 27, 2023
Verified review
Murano red pendant
Very beautiful.item protected with bubble wrap. Fast shipping.
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