Review summary
Customers frequently praise the fast shipping, precise fit and quality of parts, and the ease of searching for and ordering items online. Many also highlight the helpful, responsive, and polite customer service, as well as clear and prompt communication about order status and tracking. However, some customers express frustration with delivery delays, inaccurate estimates, and unreliable third-party couriers. There are occasional issues with unhelpful customer service, unclear communication, minor difficulties with order forms, language barriers, and insufficient updates. Additionally, some reviewers are dissatisfied with the lack of easy or automatic return and refund options.
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How Trusted Shops prevents fake reviewsReviewsFixPart.bg
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Verified
The spare part i was looking for was well described with pictures, delivery in Bulgaria was fine. If i need other spare parts in the future allowing me to repair instead of throwing away, i will definitely find out if fixpart has the spare parts and reorder from them if pricing is reasonable, because i know that i willl be delivered well from Holland or Germany to Bulgaria.
Verified
Изключително съм доволен от обслужването на FixPart. Поръчката ми беше обработена и изпратена много бързо, а доставката пристигна в обещания срок. Аксесоарите за прахосмукачката бяха отлично опаковани, напълно отговаряха на описанието и са с много добро качество. Комуникацията беше ясна и коректна през целия процес. Радвам се, че попаднах на този магазин и със сигурност бих поръчал отново. Препоръчвам FixPart на всеки, който търси надеждни резервни части и аксесоари за домакински уреди.
Verified
The person fitting our Ikea dishwasher door managed to break some very particular metal fitting and it turned out Ikea doesn’t sell spares. It took ages to find a solution but then we found this company that seems to have kits with parts for literally everything. Very fast delivery.
Verified
Открих точно търсеният от мен продукт с актуална снимка и каталожен номер. Покупката дори без регистрация беше изключително лесна. Потвърждението за покупката и работещ линк с номер за проследяване на всеки един етап се получиха веднага след финализиране на поръчката. Доставката бе коректна. Бих използвал отново, ако ми потрябват оргинални части.
Verified
Резервна част за готварска печка Gorenje.
Закупих моторче за вентилатор за печка Gorenje.
Много бързо намерих необходимата част в каталога. Частта бе доставена много бързо.
Сайтът е за пример как трябва да се работи по принцип. Препоръчвам с две ръце.
Verified
Door guide Beko, exact fit
Ordered door guide for our Beko fridge as it broke after some use. The part was exact replacement, seems like OEM part, so fitting was easy. The delivery took only 5-6 days so very grateful for the overall service.
Verified
The response was quick, but at times it seemed like an AI agent was replying instead of a real person. My questions weren't answered clearly. I asked in English but received replies in Bulgarian, so I had to translate each time. Overall, I'm very satisfied, especially since I got the part.
Verified
I was in need of a new freezer door gasket. Thanks to FixPart I was able to easily find, and order what I was looking for. The price was reasonable, the shipping was very quick. High quality original part.
Verified
Very useful site
We managed to find exact parts for our old washing machine and they fit perfectly.
Other than that I put my address in Cyrillic and they couldn’t put it correctly, i had to readdress it.
Verified
Здравейте 🍀
Здравейте, искам да изкажа искрената си благодарност!
Частта пристигна успешно и всичко е наред!
Мъжът ми разглоби пералнята и сложи новата част и сега вече успешно мога да си променям температурата на програмите ми!
Благодаря Ви, за съдействието и търпението което положихте!
Прекрасни сте! 🥰
Verified
Супер доволни сме от комуникация по имейл. По изпратен сериен номер на хладилника, получихме производствената схема с номера на частите и поръчахме правилните панти за нашия модел. Препоръчвам!
Verified
I bought replacement accessories for a food processor. Selecting the parts was easy. The consultants respond quickly to questions. The accessories I received are compatible with my model. Delivery was fast.
Verified
Продукта пасна идеално. В сайта при поръчката ми излезе, че ще пристигне за 10 седмици, а пристигна за една. Много съм доволна. През цялото време можеш да я проследим.
Благодаря Ви!
Verified
Вашата част от поръчката - отлично! НО ... нека DHL не ползва услугите на "Български пощи". От 10 август пратката е приета от "Български пощи", без никакво усилие да ме уведомят.
Verified
I am extremely pleased with my order and the items i received! They are in perfect condition. The package came without delay and without any complaints.
Verified
I ordered a part for my blender - a glass jug. Unfortunately when it arrived it was shattered into small pieces. I contacted the company and a replacement was sent to me right away. They were very helpful and very nice. Brilliant customer service. I appreciate it. And I highly recommend this company.
Verified
Quick, reliable and quality parts
Ordered on a Friday and got the package on the next Thursday, very happy with the quality of the part for the mixer. Changed it and now its working perfectly :)
Verified
Никакви забележки. Закупих частта за прахосмукачка, която ми беше необходима . Доставката беше в срок и без проблеми. Много съм доволна и бих препоръчала.
Verified
Very fast and accurate delivery. Everything arrived on time and in perfect condition. I’m very satisfied with the service and have nothing to suggest for improvement. Thank you!
Verified
The order was ok
The order was great, just two things that I didn't like fully was that it said my order will arrive in 3 to 5 days but it took longer, and the next thing is that my order should have arrived at my home address but it arrived in the post office, so I had to find time to go there and pick it myself (both things are minor). As overall my order was ok. Thanks
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FixPart.bg
- fixpart.bg
- obsluzhvane@fixpart.bg
- Nijmegen, NLD
About
FixPart.bg
FixPart.bg е вашият надежден онлайн магазин за резервни части за домакински уреди. С богата селекция от милиони части за водещи марки, ние правим лесен и достъпен ремонта на вашите уреди, вместо да ги...
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