Original Murano Glass s.n.c. OMG- Logo - reviews

Original Murano Glass s.n.c. OMG
Reviews:

351 reviews in the last 12 months1,949 total reviews  

4.79
Excellent

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Most relevant positive review

Sep 1, 2023
 Verified review
Super ware habe nicht das letzte mal hier gekauft traumhaftes objeckt wie beschrieben in wirklichkeit noch viel besser als auf den fotos bin mehr als zufrieden .Sehr sehr schneller versand

Most relevant negative review

Oct 13, 2023
 Verified review
The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
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Reviews for Original Murano Glass s.n.c. OMG

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Jul 11, 2024
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Ordered and paid for an item and I received a different item. Moreover, they were unwilling to send me the correct piece, return my money and facilitate the return of the incorrect item they sent. or

Even though to this day they claim the item and color I ordered is in stock, they sent the item I purchased in a different and not acceptable color. They fully knew the color I wanted and ordered, and they sent me a different color which they previously wanted to do in lieu of the color I ordered. They won't correct the issue necessitating a credit card dispute. This issue gives one the impression of a bait and switch type matter. By sending me the wrong item, they created a secondary issue of returning the fragile and incorrect item. Most reputable companies would send a return label, preferably ensured, in order to help facilitate correcting their error; however, they did not do this either, and, in fact, did not respond to me further.
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Jun 14, 2024
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Quick Response

The frame I ordered arrived broken. I contacted the company immediately and within two days a new frame was mailed to me in the USA. The packing was much better with the second shipment. Thank you very much for your help.
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Jun 9, 2024
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Jun 7, 2024
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Nothing ...it was a gift and she really…

Nothing ...it was a gift and she really loved it....
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NL
nathalie l.
BEAUMONT SUR OISE
Jun 7, 2024
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Très bonne réception de l'article, conforme à la description.
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Jun 7, 2024
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Great communications with the company. They go all out to meet your requests and keep you informed of the progress.
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Jun 7, 2024
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Perfect quality product and reliable delivery process
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Jun 7, 2024
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Professional and quick service. The product I orderd was delivered quickly and extremely well packed in order to avoid breaking in transport. Deffinitely recommend.
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Jun 7, 2024
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Faster than expected delivery and excellent quality products!
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Jun 7, 2024
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Jun 7, 2024
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was not told the amount of CANADIAN duty/customs…

was not told the amount of duty/customs was added, and the amount was not listed anywhere.. found that most annoying.
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Jun 7, 2024
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Beautiful cufflinks. High quality. Unique. I plan to buy more pairs.
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Jun 7, 2024
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I liked the product and the communication updates.
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Jun 7, 2024
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Jun 7, 2024
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Jun 7, 2024
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Jun 7, 2024
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Livraison rapide et sécurisée. Quelles promotions de temps à autre,voilà qui serait merveilleux!
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May 31, 2024
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Very well packed, and tracking was trustworthy. Received in-great condition
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May 29, 2024
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May 29, 2024
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