Original Murano Glass s.n.c. OMGReviews:
316 reviews in the last 12 months1,986 total reviews
Excellent
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Most relevant positive review
Dec 13, 2023
Verified review
I was a little worried when I placed the order that I was being silly ordering a hand crafted glass product from Italy and expecting it to arrive in Australia intact. I was overjoyed at how easy the order process was, a little trepidatious as I watched the almost daily briefs from the shipping company on where my package was in the world on it's way to me, then a smartly dressed and very polite courier some 2.5 weeks after ordering hand delivers my pristine package to my door! I live in a small town in a remote part of Tasmania, to say that having anything arrive quickly, and without damage here is almost miraculous. The product is absolutely beautiful ( gift wrapped and under the tree for it's recipient on the 25th).
So thank you! I will be shopping with you again in the future!
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Most relevant negative review
Aug 1, 2024
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Les produits sont de qualité mais le site internet est très mauvais. Les caractéristiques de taille d'un produit sont différentes au sein du même page, pas facile de commander. Sans compter que le site propose à la vente des produits "en stock" qui ne le sont pas en réalité, très mauvaise gestion qui oblige à l'annulation de commande. Dommage que le site soit aussi déplorable car cela ne donne pas envie de revenir.
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Reviews for Original Murano Glass s.n.c. OMG
Mar 27, 2024
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Very happy with my shopping experience
Website accurately described and shown the product. Product was beautifully protected for international shipment. Shipment time was very reasonable.
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Apr 12, 2024
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Impressive
We visited the store and was impressed with the craftsmanship. People were very friendly. We came home and ordered 2 pieces. Thanks a lot.
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Jun 7, 2024
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Great communications with the company. They go all out to meet your requests and keep you informed of the progress.
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May 16, 2024
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Everything done excellently!
What I wanted and ordered is exactly what arrived, shipping was quick, packaging was careful and good.
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Feb 5, 2024
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Well done
I live in the U.S. and purchased ART COD. ID: 3153. I was kept updated on the delivery status by both DHL and OMG. The product matched what was depicted in the photos. The packaging was very robust. The only thing that I would point out is that the sizes for this product were listed in a dropdown list, and it was not immediately apparent to me that the product was available in multiple sizes.
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Dec 13, 2023
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When I called, the CSR was very kind and clear. My order arrived within the week that she stated it would. I LOVE the jewelry.
Only thing I can think of to do better: perhaps put the measurement of the item? I bought a pair of earrings that were quite long. My friend still liked them though. Gorgeous work!
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Jan 5, 2024
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Murano glasses are ... just brilliant!
The design and highest quality of your crafted - handy made glass products are uniq, precisious and excellent... including very good service. !!!
Several years ago me and my wife had a pleasure to visit the Murano factory - Stefano had been our guide. And it was just amayzing!!! It is really worthly to see it!!!
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Dec 1, 2023
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The dish I bought is beautiful
The dish I bought is absolutely beautiful!! I bought the same one on holiday in Venice. My daughter broke it! So searched online for a similar one. There are many fakes out there. But this company is the real deal! It looks exactly like the one my daughter broke! Very fast delivery too!! Very happy
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Mar 2, 2024
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Excellent Experience
From customer service to purchase and shipping, the process was easy. I was kept well informed during the shipping process and shipping was fast. This was a gift which was well received. The only problem I had was choosing an item because each work was so beautiful.
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Oct 26, 2023
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A marvelous Murano vase
I urgently needed a marvelous vase that I had fallen in love with and that wanted to give as a present for an important occasion. Original Murano Glass sent me it quickly and flawlessly, with the requested dedication. I couldn't have asked for anything better. Thank you."
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Jan 30, 2024
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I am very happy with my new watch. I love wear it. The colours of watch and strap are beautiful. The face is bigger so I can read the time perfectly
Thank you To everyone at Murano glass and everyone involved in making and creating this Lovely time piece.
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Apr 6, 2024
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Beautiful item, stunning in the light. Well packaged & quick delivery of just 2-3 days to the uk.
Just be prepared for possible import duty tax, I had to pay another £77 which I wasn’t expecting after a message from DHL before it was allowed into the UK.
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Dec 13, 2023
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Each item I have purchased from Murano over many years has been of the highest quality and precisely as advertised. It is such a pleasurable experience to shop for gifts or for items for personal use from Murano's excellent inventory.
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Jan 11, 2024
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Beautiful Murano glass
The Murano glass is absolutely beautiful. I regretted not getting more jewellry when in Venice so I ordered directly from the store. I received the items very quickly and I am very pleased with the quality of the products!
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Jun 14, 2024
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Quick Response
The frame I ordered arrived broken. I contacted the company immediately and within two days a new frame was mailed to me in the USA. The packing was much better with the second shipment. Thank you very much for your help.
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Oct 24, 2023
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PERFECT International Service
My glass items got to my address in about a week. Everything was thoroughly padded and carefully wrapped. And the communication from OMG and the shipper was constant, informing me every day of the location of my shipment.
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May 28, 2024
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Wonderful Shop! Very good and safe packaging, no broken parts or anything.
Really quick delivery and wonderful customer service!
No wishes open at this Store- you can get anything you want! I will buy definitely again.
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Jan 9, 2024
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Was very pleased to receive my Blue Murano Sail Boat so quickly. It was delivered and packed very securely. It looks wonderful in my wall unit and I love it!!! I look forward to ordering another piece in the future .
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Dec 28, 2023
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My first piece
I absolutely love my beautiful purchase from this wonderful company. My fish arrived quickly and was very well packaged for his trip to Australia. Customer service and tracking were excellent. Thank you so much.
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Jan 30, 2024
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Beautiful
Package arrive sooner than expected, which was wonderful, and the quality of what I received was the same as what I looked at on their website beautiful work I will continue to order from them for years to come
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