Review summary
Customers consistently praise the fast and prompt delivery, competitive pricing with appreciated discounts and bonus systems, and the overall product quality. Many find the website user-friendly and commend the wide variety of products and brands available. Product availability and stock generally meet expectations, and customer service is often described as helpful and responsive. Additionally, the reliability and consistency of the service have led to many long-term positive experiences. Some customers, however, experienced delivery delays and reported issues with unavailable or delayed products. There are also mentions of customer service lacking transparency or providing slow responses in problematic situations.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewswww.perfecthair.ch/en
(8)
(5)
(4)
(12)
(96)
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for the 5-star rating! We are very pleased that you are satisfied with our service and that we could make you happy.
Kind regards
Your PerfectHair.ch Team
Verified
Website easy to navigate. Good choice of products
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
Verified
Would always recommend buying from PH!
I like that my order was shipped to me pretty fast. Everything was as expected. smooth, easy with no problems. that is why I continue getting products from here.
Reply from www.perfecthair.ch/en
Hello,
Thank you for taking the time to share your positive experience. We really appreciate your feedback and are happy to count you among our customers. We wish you a great day.
Your PerfectHair.ch Team
Verified
Lieferung zeit
Lieferung Zeit
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for the 5-star rating! We are very pleased that you are satisfied with our service and that we could make you happy.
Kind regards
Your PerfectHair.ch Team
Verified
Hat auf Telefonat sofort reagiert - Besten Dank !
Delivery verzögert, deswegen Punkt Abzug aber Kundendienst ist top!
Hat auf Telefonat sofort reagiert - Besten Dank !
Reply from www.perfecthair.ch/en
Guten Tag,
Vielen Dank, dass du dir Zeit genommen hast, um deine positive Erfahrung zu teilen. Wir wissen dein Feedback sehr zu schätzen und freuen uns, dass wir dich zu unseren Kunden zählen dürfen. Wir wünschen dir einen schönen Tag.
Dein PerfectHair.ch Team
Verified
I like that the service is quick and…
I like that the service is quick and reliable.
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for the 5-star rating! We are very pleased that you are satisfied with our service and that we could make you happy.
Kind regards
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you so much for your review! We always do our best to provide our customers with a great shopping experience.
If you have any questions or concerns, we’re happy to assist you at shop@perfecthair.ch.
Kind regards
Your PerfectHair.ch Team
Verified
Very prompt delivery response.
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
Verified
I love the Kevin Murphy hair products and was so happy that I could obtain it from you. Quick and effizient delivery.
Reply from www.perfecthair.ch/en
Hello,
Thank you for taking the time to share your positive experience. We really appreciate your feedback and are happy to count you among our customers. We wish you a great day.
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for your review. We’re glad to have made a positive impression on you. Happy Day!
Your PerfectHair.ch Team
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you so much for the great review. We always do our best to provide our customers with a fantastic shopping experience.
Kind regards
Your Perfecthair.ch Team
Verified
Verified
Verified
Reply from www.perfecthair.ch/en
Hello,
Thank you for the 5-star rating! We are very pleased that you are satisfied with our service and that we could make you happy.
Kind regards
Your PerfectHair.ch Team
Verified
Slow delivery. It seems that products are not in stock despite appearing to be in stock on the website. I believe this is the reason delivery is slow, or that products are delivered much later. Of all the cosmetic product websites in Switzerland, PerfectHair is by far the slowest.
Reply from www.perfecthair.ch/en
Hello,
Thank you very much for the great review. We always do our best to offer our customers a good shopping experience.
Best regards,
Your PerfectHair.ch Team