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Top positive review
Nov 30, 2023
Verified review
The flowers were lovely, true to the website picture and were delivered on time, as per my request. I really appreciated this especially as I live in Australia and it was really important to me that my daughter received the flowers at the time requested. The website was easy to use and the online tracking worked well. I was also lucky enough to score a Black Friday discount :) Many thanks for the excellent service and beautiful flowers :)💐
Expectation /reality.
Ordered 2 bouquets on Tuesday with a delivery on Friday. Each ~€60 and a €8.99 delivery for each (I did have a 10% discount promo).
One didn't arrive. The second was nowhere close to the original. I know the looks may vary, but not to such an extend? Why bother selecting a specific style if you get whatever is available?
Customer service is pretty useless. Needed daily calls and emails to get anything out.
The bouquet that never arrived was eventually refunded in full. For the second got a 50% refund (thank god there was a record of one bless her soul customer executive who agreed it is completely different and who promised a refund, because one weasy little man wanted to offer a 20% code for another purchase, claiming that the bouquet was within their expected variation of the colours).
Bottom line- buy the bouquet from a florist. The chances you will get what you ordered from these guys is low and you will struggle to get your cash back (even if u will).
Guten Tag,
Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder!
Herzliche Grüße,
Kundenservice Team Euroflorist
Jan 23, 2024
Verified review
Euroflorist did everything precisely and fast.
And the flower selection was great!
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Answer by Euroflorist.at/en
Jan 24, 2024
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Jan 29, 2024
Verified review
Professional attitude
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Answer by Euroflorist.at/en
Jan 30, 2024
The smooth procedure with vast selection and quick delivery of your order was our pleasure. Thank you for your time to quickly share your review, we hope to help you again when you are sending flowers.
Nov 30, 2023
Verified review
The flowers were lovely and delivered as requested
The flowers were lovely, true to the website picture and were delivered on time, as per my request. I really appreciated this especially as I live in Australia and it was really important to me that my daughter received the flowers at the time requested. The website was easy to use and the online tracking worked well. I was also lucky enough to score a Black Friday discount :) Many thanks for the excellent service and beautiful flowers :)💐
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Answer by Euroflorist.at/en
Dec 8, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Jul 7, 2023
Verified review
Ordered flowers for a colleague in Austria from England and they arrived 30mins after ordering. She took pictures of them and sent them to me and they looked lovely.
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Answer by Euroflorist.at/en
Jul 11, 2023
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order. Hopefully, until next time you feel like sending flowers!
Dec 4, 2023
Verified review
Hi there! Unfortunately this order was delayed at least 16 hours or s. Why??No my concern anyway I’d put 5 stars because quality of flowers is good. Y to thanks
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Answer by Euroflorist.at/en
Dec 8, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Oct 23, 2023
Verified review
Delivery was quick and direct to the recipient.
What I didn't like is that in my profile, it was almost impossible to enter my Australian address.
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Answer by Euroflorist.at/en
Oct 24, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Oct 26, 2023
Verified review
Flowers delivered on time & its beautiful. Could have indicated the name of who actually received it when the recipient was not around.
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Answer by Euroflorist.at/en
Oct 27, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Dec 21, 2023
Verified review
fast service
Excellent quality
will be my go to place for my next order.
Thank you and keep up the good work.
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Answer by Euroflorist.at/en
Dec 23, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Easy website. Relative state that the funeral flowers delivered were beautiful.
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Answer by Euroflorist.at/en
Oct 9, 2023
Hello,
So nice to read that you were fully satisfied with the order process and of course the flowers.
Warm regards,
Customer Service Team Euroflorist
Dec 22, 2023
Verified review
Gifts looked lovely and delivery instructions managed accordingly!
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Answer by Euroflorist.at/en
Dec 23, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Alles hat super geklappt und sich meine Tante sehr gefreut.
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Answer by Euroflorist.at/en
Jul 11, 2023
So eine nette Bewertung! Wir sind sehr glücklich die Möglichkeit gehabt zu haben Sie von der schnell aber professionell ausgeführten Bestellung sowie der Qualität unseres Floristen zu überzeugen. Vielen Dank für das kurze Niederschreiben Ihrer Erfahrung und für Ihre warmen Worte, es war uns eine Freude Ihnen geholfen zu haben dem Empfänger etwas Gutes zu tun.
Dec 17, 2023
Verified review
Easiness to order, nice products and delivery on time
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Answer by Euroflorist.at/en
Dec 18, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Aug 21, 2023
Verified review
Was very quick delivery and flowers where lovely 👍
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Answer by Euroflorist.at/en
Aug 23, 2023
Dear Mickqb,
Thank you very much for your nice review and for sharing your experience regarding your order.
We are very happy to have convinced you of our service and hope you will be thinking of us when you are thinking of sending flowers again.
Warm regards,
Customer Service Team Euroflorist
Dec 29, 2023
Verified review
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Answer by Euroflorist.at/en
Dec 30, 2023
Guten Tag,
Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder!
Herzliche Grüße
Kundenservice Euroflorist
Dec 8, 2023
Verified review
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Answer by Euroflorist.at/en
Dec 12, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Oct 20, 2023
Verified review
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Answer by Euroflorist.at/en
Oct 20, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Oct 20, 2023
Verified review
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Answer by Euroflorist.at/en
Oct 20, 2023
Hello,
Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order.
Warm regards,
Customer Service Team Euroflorist
Oct 11, 2023
Verified review
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Answer by Euroflorist.at/en
Oct 11, 2023
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Hello,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
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