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nordicnest.com
Reviews:

2,381 reviews in the last 12 months9,695 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Mar 22, 2024
 Verified review
Worst experience ever
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Answer by nordicnest.com
Mar 25, 2024
Thank you for sharing your review with us. We value your feedback and apologize for any inconvenience you've encountered. Our team is fully committed to continuous improvement, and we are determined to provide a better experience for you and all our customers moving forward. Best regards, Nordic Nest
Mar 22, 2024
 Verified review
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Answer by nordicnest.com
Mar 28, 2024
Thank you for your review, We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and work towards a resolution. Sincerely, Nordic Nest
Feb 12, 2024
 Verified review

Wonderful products, timely delivery. No complaints

Products are as described and arrive timely and in good condition. Shipping costs are excellent! The only thing I would improve is the packaging - sometimes I feel that they could be packaged a bit more securely, but so far everything has arrived in good condition, so I'm happy!
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Mar 1, 2024
 Verified review
Website works great. Great choice. Ordering, Delivery and returns is nice and simple. Delivery to Ireland without any hassle. Items just a little pricey in general which has led me to shop elsewhere for similar items.
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Feb 23, 2024
 Verified review

Problemfree purchase.

Bought a lovely, big Bedspread. The quality of it is very good and as desribed on website. All in all a problemfree purchase and quick dispatching of it as well.
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Mar 4, 2024
 Verified review
Zerbrechliche Teile sehr gut verpackt. Mail zur Ankündigung mit Tracking-Nummer. Hochwertige aber auch hochpreisige Artikel. Lieferung dauerte leider ewig.
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Feb 23, 2024
 Verified review
the quality of the packing was great, item was lovely but delivery was slow . I buy a lot from europe and this is the slowest delivery by far
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Mar 1, 2024
 Verified review
Great products and good delivery but if a product isn’t available at time of ordering there is a long wait until you receive it- if at all
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Mar 8, 2024
 Verified review
A lovely light fitting. A little fiddly to put together but worth the time.
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Feb 23, 2024
 Verified review
Delivery on time and product per description.
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Mar 1, 2024
 Verified review

Good service

Fast delivery, excellent customer service!
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Feb 24, 2024
 Verified review
Quick delivery! Packaging was perfect!
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NB
Nora B.
London
Mar 1, 2024
 Verified review
Lower prices
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Feb 16, 2024
 Verified review
Funky design
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Feb 23, 2024
 Verified review
Packaging
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Mar 8, 2024
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Mar 3, 2024
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Mar 2, 2024
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Mar 1, 2024
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Mar 1, 2024
 Verified review
Lovely product selection and prices are attractive, however the delivery times and customer service are shocking. We had countless problems and have been waiting for some items for over 6 months even though during the time of the order they were advertised as 2 -4 weeks. We had items that never turned up after a 3 months wait, items that arrived damaged, items that got lost in the post and then it took over a month and countless emails and calls to get a refund back even though the delivery company admitted loosing the item.
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Answer by nordicnest.com
Mar 8, 2024
Thank you for your review, We sincerely apologize for the challenges you faced with your recent order. We understand and share your frustration regarding the fluctuating delivery times and the issues encountered with some items. Your feedback is crucial, and we are actively addressing these issues with our suppliers and delivery partners to prevent future occurrences. If you have any further concerns, please let us know. Sincerely, Nordic Nest