nordicnest.comReviews:
2,326 reviews in the last 12 months9,726 total reviews
Excellent
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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
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Top negative review
Jan 12, 2024
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I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
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Reviews for nordicnest.com
Mar 15, 2024
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Love the products. Different. I usually buy during sales
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Feb 23, 2024
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Delivery on time and product per description.
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Mar 1, 2024
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Good service
Fast delivery, excellent customer service!
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Feb 24, 2024
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Quick delivery! Packaging was perfect!
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Feb 23, 2024
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Packaging
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Mar 22, 2024
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Mar 8, 2024
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Mar 3, 2024
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Mar 2, 2024
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Mar 1, 2024
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Mar 8, 2024
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The service was great but the product was not as nice as the website presented it to be. The silicone mould at the top of the Acorn (Umage) light had chipped edges and these are highly visible when the light is switched on. Also, installing the light fitting was very difficult because our hallway light had old wire terminals fitted into a secured base, which prevented me from fitting the Rosette ceiling rose and cord that goes with the Acorn. The light and rose products should clearly advise potential customers that fitting the light is only recommended to be done by a professional electrician. And that adds another £100 to the whole thing.
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Answer by nordicnest.com
Mar 18, 2024
Thank you for taking the time to share your feedback with us.
We apologize for any inconvenience caused by the damage in the item and the difficulty you experienced during installation. One of our representatives will contact you via email.
Sincerely,
Nordic Nest
Mar 23, 2024
Verified review
Nordic nest: Unreliable supplier
I am deeply disappointed by Nordic Nest and would not recommend this supplier to anyone. Since November last year I have been waiting for my order, a porcelaine service, with one unreliable explanation after the other for why has only been partially delivered.
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Answer by nordicnest.com
Mar 25, 2024
Thank you for your review.
I'm truly sorry that your experience has not been great. We understand your dissapointment and we apologise for the inconvenience. We have taken a look at your order and one of our staff will contact you again regarding the this.
Sincerely,
Nordic Nest
AR
A. R.
Stuttgart
Mar 1, 2024
Verified review
You can´t really track when your order is being shipped.
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Answer by nordicnest.com
Mar 8, 2024
Thank you for bringing your concerns to our attention regarding the tracking of your order. We apologize for any inconvenience you've experienced.
Please note that tracking links are sent to you, and they are updated each time the parcel receives a scan in the shipping process. If you encounter any issues or need assistance, we encourage you to reach out to our customer service team for prompt support. Your feedback is valuable, and we appreciate your understanding.
Once again, we apologize for any inconvenience caused, and thank you for providing us with your feedback.
Best regards,
Nordic Nest
Mar 1, 2024
Verified review
2 out the 7 products were broken
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Jan 26, 2024
Verified review
Great products, shame about the delivery
I like the Nordic Nest products and the pricing is reasonable. I have just had issues with them using UPS to deliver, who I find terrible. They 'missed' my delivery three times until I had to go and pick the package up from the depot and the items (cutlery and plates) could have been packaged better as the cutlery had shaken loose and one plate a slight chip. As they had no doubt been around a delivery depot several times they just needed sturdier packing at source.
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Jan 26, 2024
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Everything was ok until last delivery, when items inside the packake were not sufficiently protected and one diffuser got smashed and also spilled all over other items that were ment as xmas presents. I hope it was a one time mistake that took place in before xmas rush, because i will gladly shop at Nordic Nest again.
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Feb 12, 2024
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Wonderful products, timely delivery. No complaints
Products are as described and arrive timely and in good condition. Shipping costs are excellent! The only thing I would improve is the packaging - sometimes I feel that they could be packaged a bit more securely, but so far everything has arrived in good condition, so I'm happy!
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Feb 9, 2024
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Well informed regarding the parcels
progress to the UK.
Item well made and easy to use, only criticism I have, I would have preferred finer grinding of both salt and pepper.
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Jan 26, 2024
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Great variety of amazing brands and a big range with plenty of choices. Prices are also competitive and I like the fact that they always run a campaign with offers.
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