Excellent

156 total reviews
90 reviews in the last 12 months

87 %

4 %

2 %

1 %

6 %

How we calculate ratings

Review summary

Customers frequently praise the high quality, design, and durability of the products. Many also highlight the attractive packaging and presentation, which enhances their experience. The majority of reviews mention fast shipping and delivery, and most customers find the website and ordering process straightforward and easy. Responsive, helpful, and friendly customer service, with specific representatives singled out for praise, is also a notable strength. Some customers have noted recent declines or isolated issues with product quality. A minority report slow or unresponsive customer support, as well as delays or lack of updates with shipping. Confusion over shipping charges or unclear product images is mentioned by some, and experiences with returns and exchanges are mixed, with some customers frustrated by lack of response or delays in receiving return labels.

This text was automatically created by an AI system from user reviews.

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Reviewssambonet-shop.com

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1 Reviews

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Sensational. Quick shipment and top-tier product.

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1 Reviews

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1 Reviews

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1 Reviews

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I wrote to the company days ago to get a return label for an item that I purchased, and no one has even written back to me

Reply from sambonet-shop.com

Hi Jean, Thank you for your time, and patience. We apologize for the delay, on Friday 07/03 our offices, and warehouse were closed in observance of July 4th. We have created a free return label which was emailed to you yesterday morning 07/06. Please if you have any questions write back to us.

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1 Reviews

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Packaging and fast reply was great.

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1 Reviews

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1 Reviews

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Twice I gifted Sambonet Flatware. Each of my twin nieces were thrilled. I have selected pieces in my home and all look "brand new" after each use. Lois Gehl

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3 Reviews

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Quick delivery and gorgeous product.

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1 Reviews

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1 Reviews

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1 Reviews

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All Good.

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1 Reviews

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It was so easy to order and the delivery was extremely fast. I loved the discount and getting a few free pieces!!

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1 Reviews

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Respond to customers that need to return something. Trying to get the return label for a week now and after the first email that it would be coming, nothing and no response.

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1 Reviews

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1 Reviews

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Beautiful products, free shipping.

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1 Reviews

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Great customer service

I ordered extra flatware for my Skin collection and one fork was sent with a bent tine. Chris helped and sent a new one right away.

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1 Reviews

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Quick response to my query and resolution.

Community member

1 Reviews

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This email was sent to me and I have paid for my product but had no further email, no shipping confirmation and definitely no delivery and no other communication except for this one asking about my experience.

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