Reviews for Gourmethunters.com
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the most relevant positive review
Nov 7, 2022
Everything was good always. Just 2 times we have a problem, once it was a broken bottle and the other time a missing bottle. But we were able to resolve immediately. Perhaps with the missing bottle, the conversation with customer service was a little more intense, but finally they recognized the mistake.
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the most relevant critical review
Jun 1, 2022
The order took one month to arrive. Although Gourmet hunter responded to my mails, the excuses were insufficient - having to wait to put orders together, change of courier, Brexit paperwork and customs delays due to alcoholic beverage etc. The original delivery date was 6 days after purchase, so that was obviously misleading. If Gourmet hunter had been transparent about the real delivery date (a month) then I could have taken an informed decision. After I got impatient, the responses stopped coming until I wrote a flourish of e-mails to different people at Gourmet as well as DHL. I had no knowledge of where the order was from anyone until the day before it was due to arrive in the UK. All in all not a good experience and Gourmet Hunter need to revise their service of sales to the UK and be upfront about delays and not keep customers in the dark when items are delayed unexpectedly.
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Reviews for Gourmethunters.com
Verified review
Nov 7, 2022
Everything was good always. Just 2 times we have a problem, once it was a broken bottle and the other time a missing bottle. But we were able to resolve immediately. Perhaps with the missing bottle, the conversation with customer service was a little more intense, but finally they recognized the mistake.
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9 days ago
Very good assortment. Easy to find and order the wine you are looking for.
Uncomplicated payment.
Good solid packaging.
UPS, on the other hand not so good.
Makes me anxious and uncertain: Far too many messages and with uncertain information, just for one order. They should be much more simple and strict.
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Nov 14, 2022
Difficult to say how the service and selection could be improved. I find your French, Italian and Portuguese wines are rather more expensive than those from Germany and Spain but that is a minor issue
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Nov 14, 2022
Many fine wines. Quick and safe sendings.
UPS crazy, sends all too many informations about one order.
They a hard to communicate with, too.
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13 days ago
Easy to use website . Quick replies and service. Parcel came as expected no problem. Always high sta beard of service
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Nov 17, 2022
Very good service from Alba Cardona. Good comunication even though the order was extended. I have no complaints.
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Nov 18, 2022
Exactly what was expected. Very well packed. UPS provided excellent delivery service.
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9 days ago
Great choice of Spanish wines; fair prices and prompt delivery.
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If sometime they could answer to question send by emails...
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Nov 14, 2022
Fast Delivery
Very fast delivery from Spain to Sweden.
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Nov 22, 2022
Great wines, good prices, efficient delivery
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Nov 21, 2022
Quick delivery and good personal support.
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Nov 21, 2022
Easy to use, reliable, fast and prompt.
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Nov 18, 2022
Great service good delivery
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13 days ago
All good, zero complaints
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Nov 23, 2022
Excellent service
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6 days ago
Fast and reliable
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Nov 12, 2022
Fast an excelent
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Nov 7, 2022
Fast delivery.
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Nov 18, 2022
Todo bien
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