Gourmethunters.com- Logo - reviews

Gourmethunters.comReviews

: 1,944Excellent

4.79

Reviews for Gourmethunters.com

402 verified reviews in the last 12 months

1,944 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
For us a new shop with an excellent selection of spanish wines. We will place more orders here. Jan L Sweden
Report review

Show all positive reviews

the most relevant critical review


3 months ago
The order took one month to arrive. Although Gourmet hunter responded to my mails, the excuses were insufficient - having to wait to put orders together, change of courier, Brexit paperwork and customs delays due to alcoholic beverage etc. The original delivery date was 6 days after purchase, so that was obviously misleading. If Gourmet hunter had been transparent about the real delivery date (a month) then I could have taken an informed decision. After I got impatient, the responses stopped coming until I wrote a flourish of e-mails to different people at Gourmet as well as DHL. I had no knowledge of where the order was from anyone until the day before it was due to arrive in the UK. All in all not a good experience and Gourmet Hunter need to revise their service of sales to the UK and be upfront about delays and not keep customers in the dark when items are delayed unexpectedly.
Report review

Show all critical reviews

Reviews for Gourmethunters.com

Filter 
Sort by Latest first 
(4)
 Verified review
3 months ago
The order took one month to arrive. Although Gourmet hunter responded to my mails, the excuses were insufficient - having to wait to put orders together, change of courier, Brexit paperwork and customs delays due to alcoholic beverage etc. The original delivery date was 6 days after purchase, so that was obviously misleading. If Gourmet hunter had been transparent about the real delivery date (a month) then I could have taken an informed decision. After I got impatient, the responses stopped coming until I wrote a flourish of e-mails to different people at Gourmet as well as DHL. I had no knowledge of where the order was from anyone until the day before it was due to arrive in the UK. All in all not a good experience and Gourmet Hunter need to revise their service of sales to the UK and be upfront about delays and not keep customers in the dark when items are delayed unexpectedly.
Report review
 Verified review
5 months ago
Report review
 Verified review
6 months ago
I'm dissapointed with the condition of the received item (meant to be a part of a collection). The original cardboard cover of the ordered rare brandy was overall worn, in some places creasy, the plastic mold of the bottle was torn in places, the wax seal of the box was completely broken down, the magisterial seal at the top of the bottle was detached so at this point even the content of the bottle could be questionable. It was shipped internationally and there was no filling material in the box in which the bottle was put into so it is more than possible that most of the damage (wore and torn) happened during the shipping as the content could move freely within the box. The shipping was quite fast but please pay more attention to the proper packing of the ordered items.
Report review
 Verified review
8 months ago
Have payed double country tax and UPS dosn‘t answer any mails or calls! This is outrageous!!!
Report review