Everything was good always. Just 2 times we have a problem, once it was a broken bottle and the other time a missing bottle. But we were able to resolve immediately. Perhaps with the missing bottle, the conversation with customer service was a little more intense, but finally they recognized the mistake.
I have got very, very big problems with the ups transportation this and the last 4-5 time. They don't try to deliver to the door despite sending out a sms were you can chose to your home or a pick up point long, long away. Than when I order another delivery its just quit and nothing happens.
Good selection.
From order to start of delivery takes
sometimes quite a long time ( over 1 week)
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Apr 24, 2023
Good selection of Rioja wines
Order handling slow
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May 4, 2023
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Apr 24, 2023
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Apr 27, 2023
No information from DHL on date of delivery and tracking didn’t work. But products were correct and delivery took reasonable time.
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Mar 16, 2023
Pros: Good prices, sufficient delivery progress information. Delivery time was as communicated.
Cons: Didn’t answer the questions I sent by email (no answer at all).
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Apr 7, 2023
Excellent website, service, and prompt delivery. Unfortunately like everything else in the world prices have gone up.
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Mar 20, 2023
Fast delivery, answer on chat.
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Apr 4, 2023
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Feb 13, 2023
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Nov 28, 2022
Very good assortment. Easy to find and order the wine you are looking for.
Uncomplicated payment.
Good solid packaging.
UPS, on the other hand not so good.
Makes me anxious and uncertain: Far too many messages and with uncertain information, just for one order. They should be much more simple and strict.
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Nov 14, 2022
Many fine wines. Quick and safe sendings.
UPS crazy, sends all too many informations about one order.
They a hard to communicate with, too.
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Jan 12, 2023
Quick and fairly priced.
Shipping to Netherlands could be a bit cheaper, though.
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Jan 26, 2023
Great service and stabile delivery from Barcelona til Denmark.
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