Reviews for Gourmethunters.com
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the most relevant positive review
Nov 7, 2022
Everything was good always. Just 2 times we have a problem, once it was a broken bottle and the other time a missing bottle. But we were able to resolve immediately. Perhaps with the missing bottle, the conversation with customer service was a little more intense, but finally they recognized the mistake.
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the most relevant critical review
Jun 1, 2022
The order took one month to arrive. Although Gourmet hunter responded to my mails, the excuses were insufficient - having to wait to put orders together, change of courier, Brexit paperwork and customs delays due to alcoholic beverage etc. The original delivery date was 6 days after purchase, so that was obviously misleading. If Gourmet hunter had been transparent about the real delivery date (a month) then I could have taken an informed decision. After I got impatient, the responses stopped coming until I wrote a flourish of e-mails to different people at Gourmet as well as DHL. I had no knowledge of where the order was from anyone until the day before it was due to arrive in the UK. All in all not a good experience and Gourmet Hunter need to revise their service of sales to the UK and be upfront about delays and not keep customers in the dark when items are delayed unexpectedly.
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Reviews for Gourmethunters.com
Verified review
13 days ago
Pros: Good prices, sufficient delivery progress information. Delivery time was as communicated.
Cons: Didn’t answer the questions I sent by email (no answer at all).
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Verified review
9 days ago
Fast delivery, answer on chat.
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Verified review
Feb 13, 2023
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Jan 12, 2023
Quick and fairly priced.
Shipping to Netherlands could be a bit cheaper, though.
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Verified review
Jan 26, 2023
Great service and stabile delivery from Barcelona til Denmark.
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Jan 18, 2023
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Nov 28, 2022
Very good assortment. Easy to find and order the wine you are looking for.
Uncomplicated payment.
Good solid packaging.
UPS, on the other hand not so good.
Makes me anxious and uncertain: Far too many messages and with uncertain information, just for one order. They should be much more simple and strict.
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Verified review
Dec 9, 2022
Fast delicery across borders, no surprises
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Dec 6, 2022
Fast delivery an well packed.
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Dec 21, 2022
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Dec 16, 2022
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Dec 8, 2022
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Mar 31, 2022
Good selection of wines and sherries at a wide range of price points. Excellent delivery service. I would like to see information about the keeping qualities of the wines and when it is recommended that they be consumed by.
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Verified review
Nov 14, 2022
Many fine wines. Quick and safe sendings.
UPS crazy, sends all too many informations about one order.
They a hard to communicate with, too.
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Verified review
May 18, 2022
Good selection of wines. Bought Chapelle d'Ausone, La mission Haut-Brion and Petit Cheval. Quite fast delivery aswell
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A reminder that Swiss customers have to pay additional import fees would be appropriate.
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Apr 27, 2022
I really like yours products, the inconvienence is the shipping cost
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Jun 20, 2022
The variety of stock and the speed of the service
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Apr 4, 2022
Overall good but shipping could be a lot faster
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Verified review
May 14, 2022
Good experience.
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