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Top positive review
Feb 23, 2024
Verified review
Todo rápido y muy bien.
Lo único malo fue el servicio de DHL que dejaron el paquete en un punto de recogida sin dejar ninguna notificación en el domicilio, de hecho estábamos en casa y no nos tocaron el timbre.
Wrong moment to ask for a review! Previous orders were executed perfectly, 110% customer satisfaction! The current order was placed a week ago, for two filters that were both in stock at the time of ordering. I have received not a single piece of information since, I can only see in my acount the order is still "being processed" with no indication on when it might actually be shipped. I expected to have received them by now! If this is the service provided to customers not paying 5 euro additionally for the premium experience of actually having their goods shipped, then I would be inclined to consider charging this 5 euro a form of blackmail! I am glad you welcome my feedback, my pleasure...
Wrong moment to ask for a review! Previous orders were executed perfectly, 110% customer satisfaction! The current order was placed a week ago, for two filters that were both in stock at the time of ordering. I have received not a single piece of information since, I can only see in my acount the order is still "being processed" with no indication on when it might actually be shipped. I expected to have received them by now! If this is the service provided to customers not paying 5 euro additionally for the premium experience of actually having their goods shipped, then I would be inclined to consider charging this 5 euro a form of blackmail! I am glad you welcome my feedback, my pleasure...
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