Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for Photospecialist.ie
Filter
Rating
Sort by
Latest first
Jun 12, 2023
Verified review
Happy with the product and service!
Report review
Jun 10, 2023
Verified review
Long delivery time
Report review
Jun 10, 2023
Verified review
very slow to ship
ship the order out soon after it is received instead of almost two weeks after purchase. I still haven't received my order.
Report review
Answer by Photospecialist.ie
Jun 12, 2023
Thank you that you took the time to leave this review.
I am sorry to hear that it all took so long and I will see into this.
I don't see any comminication about this, so I will send you an email so we can solve this.
Jun 9, 2023
Verified review
New products are actually new; good service
Have ordered from them a few times. Each time the products have been as specified and quickly shipped. They also have some hard to find items for reasonable price. Very happy with them.
Report review
Answer by Photospecialist.ie
Jun 10, 2023
Thank you so much for your kind words!
I am happy to read that you are satisfied with our services.
Jun 8, 2023
Verified review
I did not receive the item. No tracking information. Nothing so far.
Report review
Answer by Photospecialist.ie
Jun 9, 2023
Thank you for taking the time to write this review.
I am so sorry to read that you had no information from us. Usually you would recieve an e-mail with the tracking, but I see that you did not recieve this from the system.
There is no communication bout this issue, so I will send you an email to inform you about your order.
Jun 7, 2023
Verified review
Report review
Jun 4, 2023
Verified review
Great after sales customer service.
Report review
Answer by Photospecialist.ie
Jun 5, 2023
Thank you so much!
I hope we see you again soon.
Jun 1, 2023
Verified review
Report review
Jun 1, 2023
Verified review
Fast delivery.
Report review
Answer by Photospecialist.ie
Jun 1, 2023
Thank you!
May 28, 2023
Verified review
Fast reply to my question
Report review
Answer by Photospecialist.ie
Jun 1, 2023
We're happy to help.
May 27, 2023
Verified review
Report review
May 26, 2023
Verified review
Great prices and reliable service - areas for improvement are: better communication on shipping updates and shipping speed.
Report review
Answer by Photospecialist.ie
May 27, 2023
Thanks for the feedback, we are working hard on this!
May 19, 2023
Verified review
Very good as always, last delivery was 1 week, but usually it’s faster
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.