Review summary
Customers consistently appreciate the fast delivery, the high quality and reliability of the products, the competitive and reasonable prices, and the excellent and helpful customer service. Many also find the website easy to use and the ordering process smooth, and most are satisfied with the packaging. However, there are occasional complaints regarding delivery delays or unclear tracking, some minor criticisms about website functionality, a few concerns about communication and responsiveness from customer service, and a small number of customers suggest improvements to the packaging.
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Quick and reliable delivery.
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Quality item, delivered well packaged within the time frame advertised.
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Great products and prices. Staff are always helpful and answer any questions. Highly recommend!
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Good value for money, super quick shipping, highly recommended
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Great products , Dependable delivery as per dates initially informed.
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Super fast shipping and really good prices, 100% recommended!
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Fab little printer. Great quality and fast to print jobs.
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Mi purchased of the 2nd of January didn´t not arrived to me, so far.
Mi item was purchased the 2nd of January, I didn´t receive it yet, and we are 19th of January. One of yours said it was due to the snow that planes couldn´t land or take off which is ridiculous that an international airport in Europe would be closed for 3 or 4 days.
Nobody notofied me about the alleged delay, I had to make 3 or 4 phone calls to get news until finally a lady on CS sent a query to another department following my request. You need to improve your CS experience.
Apart from that, the products you offer are good at a competitive price and that is why I purchased from you. Improve your CS to make your company grow.
Reply from Photospecialist.ie
We are very sorry for the delay and completely understand how frustrating this experience has been for you. This is certainly not the service we aim to provide. We have already started an investigation into your order and will update you as soon as possible. We truly apologize for the inconvenience and appreciate your patience while we work to resolve this.
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Always deliver what I ordered and promptly.
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Great product range, fast & efficient service.
Purchased SmallRig RM03 Macro Photography LED Light. Very impressed with quality of product and price.
Reply from Photospecialist.ie
Thank you for your kind feedback! We’re glad to hear that you’re happy with the product and our service. Enjoy your SmallRig RM03 Macro Photography LED Light, and we look forward to serving you again in the future!
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