Photospecialist.ie

Reviews:

After seeing low and interesting prices, I wanted to order. I tried for 3 hours to pay by bank card. Several attempts with 2 Mastercards, a Visa, and eventually, in desperation, through PayPal. Meanwhile, I removed my ad-blocker extensions, used a clean browser, and removed my DNS. No way to pay. The website forbade this option: "Payment failed" I recall. Weary of the struggle, I asked to do it via bank transfer, which caused me anxiety. Moreover, it delays the delivery by one to three days. By the way, I learned that some users needed to request a manual verification, as their system sometimes fails as well. After that, although it wasn't their fault, the delivery by La Poste was disrupted and took longer than expected; but 10 to 12 days after ordering, it was in hand. The customer service seems engaged in their communication, polite and willing, but apparently, these problems persist. On the other hand, the products arrived and are compliant. The experience was nonetheless rather rough. Best of luck to the team, I know you will read this message.

My new drone was cheaper in the online shop in Germany than in Luxembourg or Belgium. After my order, everything was delivered very quickly. However, via a delivery address in Trier, from where the Luxembourgish post brought the package to Luxembourg. Actually hard to understand that delivery is only within Germany and Austria. Still, I saved 150 €. Thanks

Huge assortment, good prices, short delivery time, good support, excellent service. What more could you want? 'Ordered today, in the house tomorrow' was perfectly accomplished. Shipping with code, so safe. 5-year warranty. I bought a different camera a few months ago than now, which disappointed me greatly in terms of performance and could be returned without any issues. That's what I call good service.

Order went fine. Camera and lenses work well. However, I found that the zoom lens 50-250 was quite rattling and called Kamera Express. Explained what I heard and the helpdesk staff did not find it good and recommended visiting a store. I then drove from Harderwijk to the Zwolle branch. The counter staff listened to me and said immediately that it is a normal sound for a lens with stabilization. Inspection of the lens confirmed her opinion. To convince me, another lens was taken and it rattled exactly the same. So, I was well helped here, but the waste of fuel and parking money would not have been necessary if the phone staff had enough knowledge. It's a pity, perhaps Kamera Express had an intern on the phone on Saturday?

After suddenly seeing their ads everywhere, and since I needed a memory card anyway, I gave Kamera-Express a chance. Order processed as usual via PayPal and a few days later the memory card was in the mailbox. Unfortunately, only in a case without packaging, but that's probably better for the memory card. Shipping was from NL, which surprised me, but it arrived quickly.

Very simple and intuitive ordering process. Neat information on the website and very important: a customer service that responds properly to questions. A cashback of 100€ was mentioned for the camera I purchased, but when my order arrived, there was nothing to be found about it. One email as a reply to my purchase confirmation, and I received a prompt answer, including the link where I needed to be. Nice to feel treated like this as a customer.

it was the second time I ordered a second-hand macro lens from Kamera Express. With my first, I had quite a bit of bad luck when I unfortunately dropped it last year and it broke... This was unfortunately my own fault... But now it arrived today, and I was able to test it immediately on a common blue and a swallowtail in the garden. I think it's great that Kamera Express offers very affordable and recent second-hand cameras at a very reasonable price! I hope I will enjoy this one more than the first! Best regards, a satisfied customer, Henk Loobuyck \n

Service, product, and communication all very good. Can't be better, maybe swap DHL for another service provider (but their unreliability isn't your fault :-)). The package was at the local parcel center on the promised delivery date. Why the DHL courier then wanders around for 4 days and invents a new excuse every day (weather, traffic, overtime, …) for why the delivery couldn't be completed only they know. The parcel center is 500 from the drop-off location.

First went to the store. Well served, good information, nothing wrong. Later ordered the camera via the internet. Order fine, delivered quickly, nothing wrong with that either. Then came the disappointment. The original Nikon battery was broken. It can happen. Email to KE. Response: come to the store (60 km) or send it to the repair department (without address or instructions). Am I expecting too much if I think KE will send a new battery directly? With the kind request to return the old one (at KE's expense, of course). Now no enthusiastic response...

Delivered slower by DHL, but there's nothing you can do about it, I'm super happy with my Sony RX10 V, what an excellent camera that is with a top-notch Zeiss lens, alongside my Sony A7C with a 24-240 mm lens, it's an ideal addition, the 1-inch sensor of the RX10 V performs excellently, even in low light, in short, I now have a perfect setup with which I can go in any direction!

On the website with the product it said delivery time 1-3 days. Only when paying and checking out did it suddenly state that it could take up to 2 weeks. Therefore, one star less. However, the shipping with DHL (=Post) was good, as a notification safely ends up in the mailbox and not, as with other shippers, exposed to the weather outside stuck to the door.

The camera was delivered very quickly and arrived well-packaged. The first impression is very positive and the build quality seems high. I haven't had enough time to thoroughly test the camera yet, but I am very satisfied with the purchase and quick delivery so far. A more detailed review will follow once I have used it more extensively.

The information provided for Belgium in the confirmation email is worthless. The URL given for customer service doesn't work, the phone number is not assigned, you have to find a correct phone number yourself, but no one answers there or some options don't work. The delivery date is incorrect. You receive a message saying it's been delivered, but at the pickup point, they don't have a product in your name. The delivery is then in two parts, and the next day you receive a message that the second part has been delivered. Apparently, the first delivery arrives together with the second. It is an example of poor communication, no follow-up on the validation of their own processes. And the worst part is, you can apparently only send a message via email to customer service (in the Netherlands) who promise to reply, but that presumably takes 5 working days. Why must a customer pay in advance? Considering all this, it seems better to pay when the product is actually delivered. But as a customer, you are clearly the weaker party with Kamera Express.

actually, everything is great, the staff on-site (I can only rate the Braunschweig location now) but also the phone service is top-notch, very courteous and fast. I ordered the 12mm from astrhori, unfortunately, it was not delivered (which is more astrhori's fault than kamera express') and now after 3 calls that in total took under 30 minutes (with wait times!!), the lens was exchanged for an 11mm from ttartisan. so everything really super and professional

I had ordered a Blackmagic Ursa Mini Pro 12K via occasion and chose to pick it up in the store, possibly to also select some accessories directly. The camera looked perfect (really like new) and also got a good feeling of involvement and care from the staff. It's not a small expenditure and weeks of consideration precede it. Sometimes you feel like you're customer number so-and-so. Not here. Thanks for that.

Excellent customer service! Unproblematic, flexible, and pragmatic, for example when exchanging a currently unavailable charger for a slightly more expensive one. Without complicated cancellations, credit notes, and new orders, simply adjusted internally and sent an invoice for the difference! Not everyone can do that! Unfortunately, DHL's service in delivery was once again lousy. One more STOP and I would have received the package, but he drives past and finishes work at 14:00. And that repeatedly. Therefore, I would like an alternative to DHL shipping.

I had to spontaneously get a camera for snorkeling and ordered it here, then saw that the shop was in the Netherlands. Despite all concerns (it had to arrive within 3 days), it worked out super well. Within 2 1/2 days, the small package was at the pick-up station. The camera works and I can continue snorkeling and taking photos.

The purchased product is very good and its price is quite competitive compared to other sellers. On the other hand, it is not the first time I place an order and I don't receive any news for +/- a week without following up myself (no order confirmation, no information on the delivery date). Once queried, it gets started quite quickly. And no, there are no messages in spam. The only message received concerns the gift box.

Dear I bought an Insta360 Ultra Bicycle Bundle. Is it normal for the Ribg Remote to charge so slowly? After charging overnight, it’s still only at 22%. And another thing, I don’t know if the lens guard was in the box. There was a round foam (see photo), but I don’t think that’s it. It should be a lens cap or something like that. Thanks for checking this. Serge

The items that I find interesting are mainly used DSLR camera bodies and matching lenses. There's a lot of choice, and the descriptions are good. The prices are also reasonable and correspond to the condition of the items. Sometimes I cannot find specific things, then I can locate what I'm looking for more quickly through Google and then click the link to your site... I've also returned some items and dropped them off in-store, had phone contact about orders and technical details, etc. Everything goes very well, nice, helpful, and patient employees who know their stuff! (unfortunately, you see this less and less, hence an extra compliment).