Photospecialist.ieReviews:
315 reviews in the last 12 months655 total reviews
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Aug 25, 2023
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Fast efficient error-free service
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Answer by Photospecialist.ie
Aug 26, 2023
Thank you so much!
Aug 23, 2023
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Ordered a monitor, it was great and the delivery was fast the only downside is I got the wrong plug for the monitor it didn’t come with a 3 pin plug but a 2 pin one other than that it was good
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Answer by Photospecialist.ie
Aug 23, 2023
Thank you for taking the time to leave this review.
I apologize that you did not receive the correct plug, of course I will make sure you will receive it from us.
I am glad to read that you are otherwise satisfied with us.
Aug 22, 2023
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Fantastic prices, fast dispatch and delivery and very well packaged. 100% satisfied customer!!
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Aug 22, 2023
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Aug 20, 2023
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Aug 18, 2023
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Items arrived in perfect condition.
I was supposed to receive a confirmation but got none. Would have felt more comfortable had I received one, especially as it's stated on the site when you place the order.
Prices were more competitive than any other website and overall, would be happy to shop here again.
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Aug 17, 2023
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My order was delivered as promised. Excellent service and would use again.
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Aug 16, 2023
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Aug 15, 2023
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Aug 15, 2023
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Item was perfect it was everything as stated on the website. Swift and easy service, delivery arrived on day chosen. The parcel was left on the door step though, me my wife daughter and 4 dogs all were home to.
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Aug 14, 2023
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Delivered my item really fast
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Aug 14, 2023
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Fast delivery.
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Aug 11, 2023
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Received the goods promptly, pleased with them.
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Aug 10, 2023
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I have purchased a number of products over the months with a varied price range from €0s to €000s. Every item was competitively priced, excellent value and best quality, delivered at reasonable cost and speed. A perfect site for this photographer.
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Aug 10, 2023
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Good prices, good selection
Item travelled by DHL and then An Post from NL to IE, took one week from time of order, which was as expected and cost €9.99.
I'm disappointed that shipping is charged regardless of the value of the item.
PhotoSpecialist had the item in stock and shipped quickly, they had a better discount than the bricks and mortar stores could offer. Would buy again as the need arises.
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Aug 9, 2023
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Aug 9, 2023
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Lack of order confirmation email causes worry
Positives: very good price, item did arrive eventually , professional staff will call you back.
Negatives: no order confirmation or shipment confirmation email, worrying. If you call and stay on hold, the call hangs up after 10 minutes, so do request a callback. My expensive binoculars were delayed by nearly a week, and did not arrive for my holiday.
Update: they sent a €20 refund to compensate.
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Aug 8, 2023
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Very speedy service and good value.
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Aug 7, 2023
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Aug 6, 2023
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Delivered when they said they would.
Support response is quick.
Need to change your address system as Leixlip in Kildare Ireland defaults to Naas which is a completely different place.
I was reluctant to order 3 cameras because of this error in your address system.
Thanks
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