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Reviews for Photospecialist.ie
Top positive review
Photospecialist.ie customer
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Photospecialist.ie customer
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Nov 25, 2022
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ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Photospecialist.ie customer
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Jan 11, 2023
Verified review
Fast delivery with good vommun
Fast delivery with good communication
Answer by Photospecialist.ie
Jan 12, 2023
Thank you.
Photospecialist.ie customer
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Jan 10, 2023
Verified review
Photospecialist.ie customer
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Jan 10, 2023
Verified review
No sign of my delivery still.
Answer by Photospecialist.ie
Jan 10, 2023
Sorry to read that your package has been delayed! I have started an investigation and sent you more information via email. Are we in further contact there?
Photospecialist.ie customer
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Jan 9, 2023
Verified review
Very disappointed with the communication. I have sent various emails asking for an update on my shipment as I was sent an email on the 30th of December to say that it has been shipped but there has been no update on when it will actually be delivered so I am very disappointed as it was due to be a present
Answer by Photospecialist.ie
Jan 10, 2023
How frustrating to read that you haven't received the package yet! I have started an investigation and sent you more information via email. Are we in further contact there?
Photospecialist.ie customer
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Jan 7, 2023
Verified review
Just keep doing what you’re doing it’s great.
Answer by Photospecialist.ie
Jan 10, 2023
Thank you verry much!
Photospecialist.ie customer
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Jan 4, 2023
Verified review
Photospecialist.ie customer
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Jan 3, 2023
Verified review
Photospecialist.ie customer
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Jan 2, 2023
Verified review
Says 2 to 4 days delivery and still waiting for it over a week later
Answer by Photospecialist.ie
Jan 6, 2023
Sorry about the delay. Due to the Christmas and new year there was probably a delay at DHL. Luckily we see that everything has been deliverd by now. We hope you enjoy your package!
Photospecialist.ie customer
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Jan 2, 2023
Verified review
Photospecialist.ie customer
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Jan 2, 2023
Verified review
Photospecialist.ie customer
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Jan 1, 2023
Verified review
Good value. Speedy.
Answer by Photospecialist.ie
Jan 2, 2023
Thank you!
Photospecialist.ie customer
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Dec 31, 2022
Verified review
Photospecialist.ie customer
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Dec 31, 2022
Verified review
Photospecialist.ie customer
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Dec 31, 2022
Verified review
Absolutely happy. Recommend
Answer by Photospecialist.ie
Jan 2, 2023
Thank you for recommending us!
Photospecialist.ie customer
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Dec 30, 2022
Verified review
Excellent prompt service and items well priced.
Answer by Photospecialist.ie
Jan 2, 2023
Glad we could offer a great price!
Photospecialist.ie customer
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Dec 29, 2022
Verified review
Photospecialist.ie customer
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Dec 29, 2022
Verified review
Great webshop with actual stock.
Compared to other Irish webshops they do have the items on stock they show on their webshop and the shipment from the Netherlands is even faster then all the, so called, domestic Irish shops.
Answer by Photospecialist.ie
Jan 2, 2023
Super that we could deliver faster than the stores in Ireland. Sometimes it really doesn't matter where you order from!
PO
Paul O.
Irland
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Dec 28, 2022
Verified review
Photospecialist.ie customer
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Dec 26, 2022
Verified review
Just took longer than stated
Answer by Photospecialist.ie
Dec 27, 2022
Sorry that it took longer to receive your order. Hopefully everything else is to your liking.
Photospecialist.ie customer
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Dec 26, 2022
Verified review