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Top positive review
Photospecialist.ie customer
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Jul 14, 2023
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The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
I am very dissatisfied with this company because its description of the product does not correspond to availability. I waited 2 weeks for a refund, 5 days. My birthday gift was spoiled. I'm very displeased. This is the most incompetent company I've ever had in my entire life.
Answer by Photospecialist.ie
Sep 13, 2023
Thank you for taking the time to leave this review.
I can imagine that this is a disapointment and I so sorry about this and I will contact you via email.
Photospecialist.ie customer
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Sep 11, 2023
Verified review
Answer by Photospecialist.ie
Sep 13, 2023
Thank you for leaving this review, Ann.
I have pulled up your information and will contact you to see what we can do to make your experience better with us.
Photospecialist.ie customer
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Sep 9, 2023
Verified review
Photospecialist.ie customer
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Sep 9, 2023
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Great Value & Fast Delivery
Great value, fantastic customer service and ultra fast international delivery. Highly recommend it to deal with.
Photospecialist.ie customer
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Sep 9, 2023
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Always reliable, always great service.
Answer by Photospecialist.ie
Sep 9, 2023
Thank you so much!
Photospecialist.ie customer
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Sep 8, 2023
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Fast delivery
Photospecialist.ie customer
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Sep 7, 2023
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Photospecialist.ie customer
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Sep 5, 2023
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Photospecialist.ie customer
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Sep 4, 2023
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Photospecialist.ie customer
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Sep 3, 2023
Verified review
Great addition to existing sound bar
Photospecialist.ie customer
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Sep 2, 2023
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Photospecialist.ie customer
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Sep 1, 2023
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Good range and stock availability. Free shipping would be nice but you can't have everything.
Answer by Photospecialist.ie
Sep 1, 2023
Thank you so much!
We would like that as well, however because we ship from Holland this costs a lot. Maybe we can change that in the future.
Photospecialist.ie customer
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Sep 1, 2023
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Great service, competitive pricing, excellent product range and prompt
safe deliveries..
Photospecialist.ie customer
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Sep 1, 2023
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Good prices
Photospecialist.ie customer
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Aug 31, 2023
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Very good people to deal with. Delivery spot on.
Photospecialist.ie customer
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Aug 30, 2023
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Fast delivery, good product availability! Nothing to complain
Answer by Photospecialist.ie
Aug 30, 2023
Thank you so much! Hope to see you again soon.
Photospecialist.ie customer
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Aug 30, 2023
Verified review
Easy to order
Great delivery
⭐️⭐️⭐️⭐️⭐️ service
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