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Photospecialist.ie
Reviews:

267 reviews in the last 12 months691 total reviews  

4.55
Excellent

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Most relevant positive review

Dec 12, 2023
 Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.

Most relevant negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Latest first
Jul 2, 2024
 Verified review
I got what I paid for, and fast. Photospecialist always answered emails promptly.
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Jul 1, 2024
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Jun 30, 2024
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Answer by Photospecialist.ie
Jul 1, 2024
Thank you so much for the 5 stars!
Jun 30, 2024
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Great experience no issues

Easy site to navigate. Clear pricing with wide selection. Delivery was prompt
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Answer by Photospecialist.ie
Jul 1, 2024
What a lovely compliment to receive, we really enjoy reading this. Also very nice that the delivery went well. I want to wish you lots of fun with your order.
Jun 29, 2024
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Jun 29, 2024
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Jun 29, 2024
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Jun 28, 2024
 Verified review
Scammers! Avoid! EOS 2000D came in an original box, but without the kit lense. A cheaper one without IS was in the parcel inside FY. NEVER AGAIN.
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Answer by Photospecialist.ie
Jul 1, 2024
Hello, Thanks for your message, I checked your order and see that you ordered theCanon EOS 2000D + 18-55mm DC (incl. Bag, Extra Battery and 64GB SD), you indicate in the review that you received a cheaper lens (the DC) instead of the IS version. This lens is not included in this package. Could it be that you thought the IS version would be included or did you see this somewhere? I would love to hear from you.
Jun 28, 2024
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Answer by Photospecialist.ie
Jun 28, 2024
Thank you for the 4 star review!
Jun 27, 2024
 Verified review
Good quality product at a good price and quick response from customer service when I enquired about delivery time. Delivery took a bit longer than I would have expected but wouldn't have had a problem with if I knew in advance - a delivery date at time of ordering would be a good addition to the purchase process.
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Answer by Photospecialist.ie
Jun 27, 2024
Thank you for your honest review, Helen. We're glad that you recieved your order despite the longer delivery time. Thank you for the feedback!
Jun 27, 2024
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Jun 26, 2024
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Answer by Photospecialist.ie
Jun 26, 2024
Thank you for the positive review!
Jun 26, 2024
 Verified review

Competitive Pricing

Slow delivery but all in all, great communication with supplier and very happy with the products (fantastic prices too)!
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Answer by Photospecialist.ie
Jun 26, 2024
Thank you for your feedback! We're glad you're happy with the products and our service. Enjoy your purchase!
Jun 26, 2024
 Verified review

Great product, delivered on time

Great product and delivered promptly
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Answer by Photospecialist.ie
Jun 26, 2024
Happy to read that your order was delivered on time! Thank you for the positive review!
Jun 26, 2024
 Verified review
Had an address problem due to my moving house, Mariana at photospecialist.ie sorted it out for me and my order arrived on time, excellent service.
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Jun 25, 2024
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Answer by Photospecialist.ie
Jun 25, 2024
Thank you for the 5 star review!
Mar 18, 2024
 Verified review
Still dont have my order.
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Answer by Photospecialist.ie
Mar 18, 2024
Sorry to read, I see you bought an item on order, unfortunately we have not received it yet but I have asked the supplier for an update. I have sent you an email.
Mar 15, 2024
 Verified review

Disappointed and Surprised how a company like this is still working

I placed an order for a Fujifilm xs10.. weote an email with regards to delivery and address details.. the agent confirmed the same and informed whatever questions were asked.. a few days later i noticed the camera was out of stock soo i wrote back to the agent and was informed the stock was not updated and they do not have the camera in stock and will offer a refund.. this was supposed to be my first camera and such a bad experience from a third class company.. never buy anything from them
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Answer by Photospecialist.ie
Mar 15, 2024
Thank you for taking the time to leave this review. I am so sorry to read that your order has gone this way. The stock always takes some time to update, because we also have stores and then the item you wanted, is out of stock. My colleague tried to cancel the order, but his computer wasn't working, so he had to ask the administration to do so, that is why it took longer. I am so sorry that this would be your first camera and this was your experience with us and I will contact you via email to see if there is anything I can do for you.
Mar 14, 2024
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Mar 11, 2024
 Verified review
Good prices, fast delivery, product as described, so all good from my end.
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