Photospecialist.ie

Reviews

Packing badly packed with one tape along the top of box only. Box was opened at my front door as tape became loose. The people in their packaging dept are pure idiots. Look at the photo and this is the way my box was left at my front door on a rainy day. Notice one piece of tape along the top edge of box. I have brought this to their attention but doubt that they will do anything to rectify this. Also they say that they price match which is a lie because they refused on two occasions with me to price match.

I am very dissatisfied with this company because its description of the product does not correspond to availability. I waited 2 weeks for a refund, 5 days. My birthday gift was spoiled. I'm very displeased. This is the most incompetent company I've ever had in my entire life.

Not based in Ireland, doesn’t have the stock they advertise.

They care the bare minimum- honestly if you can you better off using another website. I got a lense form them there and the outer casing was damaged (the lense still functioned). They said I should return it but quite frankly time is an asset and they aren’t any dumber then me so they knew what they were doing when they sent my a damaged lense in a damaged box. Hoping I would not have the time to return it and they were right. They also claim to ship quickly 2-3 day or somthing- just keep in mind they without pause will lie to you.

Not based in Ireland. item I purchased address was filled in wrong by them tried to get them fix there mistake before it was posted and they couldn't do it. I did receive it in the end but a lot of phone and emails I got it sorted. Will not be buying there again.

I ordered an item and didn't receive it I tried to contact and my emails were sent back to me I tried to phone for days and no answers. I'm fuming over the operation system here.

Due to the mistake of the 24S staff, I have not received a refund for the wrong item so far; and it has been more than a week since I confirmed the receipt of the returned item.

My whole problem started at the checkout stage. I entered my correct address details and when it came to shipping my address was always incorrect as it kept putting my eircode just after my house number and it gave me no confidence that it would arrive at the correct address as requested. I tried to access my account details and change the address from there but I could not access the details due to an error message, cheers

I deliberately went to what I thought was an Irish based supplier, but was sent a monitor with a European style plug. I tried to contact the email address on the web-site, but my email was returned as undeliverable. I also tried the chat, but that doesn't work either. This is crazy - so I would not recommend using this supplier.

Ordered an item and received no confirmation email. Tried to call but line is dead. Tried to email but email address isn't working. Seems very sketchy and address seemed to be autofilled incorrectly by website. Can't contact customer service to help

I did not receive the item. No tracking information. Nothing so far.

ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.

This company displays a ".IE" web address denoting the Republic of Ireland, whereas they are actually based in the Netherlands. This is misleading. My order took two weeks to arrive...far longer than the promised 4 - 5 working days. This was exacerbated by an incomplete name and address on the delivery label which meant I had to retrieve my package from the mail parcel holding depot, as it was held up. Furthermore, the delivery tracking facility never updated from the time of the order was processed, leaving me in the dark as to the status and progress of my order.

Note that I am so disappointed to receive my C-Stand in a small carton with just the C-Stand legs and two coupling components. a totally incomplete package. I have attempted to reach your office for days with several emails with no response. only got a response two days asking what was missing. after responding with pictures of the order, that was the end. Phone numbers not going through. series of emails sent no response. I am totally disappointed as this is a total waste of time and money and it is impacting on my plans. digital packing slip11417207 (#3288774

Completely dishonest website states items marked as in stock will be despatched the same day. What it doesn't say is that only applies to items in the central warehouse. Other items have to be transferred to the warehouse from shops and it can take up to 4 days before despatch. I only found this out when I emailed asking for tracking. I was then told it would despatch next day. Next day I get an email saying "We will check the delivery time with our supplier and keep you informed." So it appears the item is not in stock at all. I tried to raise this using the online chat, but the link doesn't work. Tried calling, and after initially being informed there was a 3 minute wait I got a recorded message saying no agents were available. I've no idea when I'll get my order and can't even get an email response at this stage. Avoid like the plague. I'd give zero stars if I could.

You state that you dispatch same day, and that delivery time is 4 days, yet I ordered a printer on the 11th March, and as of now the 25th March it has not yet even been dispatched, when I asked for an update on the delivery date, I was told that I could change my delivery to be collected at DHL service point, of which there is not one near me! My reply email has not been responded to. very poor customer service and communication.

Products marked in stock > not in stock, instead shipped from stores to their warehouse, > delayed shipment, despite website stating if ordered & paid pre 3 pm > ship same day. Listed delivery on their website 2-4 working days. One rep contacted got snarky & tried to state that this meant the time to ship. Not received yet > min 14 days/9 workdays delay. NOT in Ireland. Asked for review > got it.

No tracking number was sent out. The item has not arrived. The order was placed ten days ago, I am disappointed with the lack of communication and slow service.

I have nott yet received my ordered product, so please do not ask me to rate something I have not had a chance to evaluate yet.