Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

487 reviews in the last 12 months549 total reviews  

4.42
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Apr 11, 2018
The Trustmark indicates trustworthy online retailers.
Photospecialist.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Jan 13, 2023
 Verified review
This company displays a ".IE" web address denoting the Republic of Ireland, whereas they are actually based in the Netherlands. This is misleading. My order took two weeks to arrive...far longer than the promised 4 - 5 working days. This was exacerbated by an incomplete name and address on the delivery label which meant I had to retrieve my package from the mail parcel holding depot, as it was held up. Furthermore, the delivery tracking facility never updated from the time of the order was processed, leaving me in the dark as to the status and progress of my order.
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Reviews for Photospecialist.ie

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2 days ago
 Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Nov 9, 2023
 Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust. I am happy to read that you came back.
Nov 6, 2023
 Verified review

Excellent seller

Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Nov 11, 2023
 Verified review
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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7 days ago
 Verified review

Excellent service

I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
7 days ago
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.
8 days ago
 Verified review
Product arrived as promised ,within a few days , haven't used it yet but all reports from friends say its a great product.
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Answer by Photospecialist.ie
8 days ago
Good to read that the item arrived neatly and quickly. I hope you enjoy it.
12 days ago
 Verified review
Always have the right gear, competitive prices and good customer care. Have had gear replaced or repaired in the past.
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Answer by Photospecialist.ie
11 days ago
Thank you so much for this wonderful compliment! I am happy to read that you are a returning customer. Thank you.
3 days ago
 Verified review
Have always received quick and speedy delivery. Prices are very competitive.
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5 days ago
 Verified review
Simple and easy to purchase and deliver! No issues. Great service
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Answer by Photospecialist.ie
3 days ago
Thank you so much for sharing this with us, I hope you enjoy your purchases.
2 days ago
 Verified review

Description matched product recieved

Description matched product received, excellent online service
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3 days ago
 Verified review
Good service. Quality product. Expectations met.
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Nov 16, 2023
 Verified review

Best place to purchase your photo gear.

Great prices, great selection, great service.
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Answer by Photospecialist.ie
Nov 16, 2023
Thank you very much for your kind review, untill next time!
4 days ago
 Verified review
Excellent shop - never let me down. A+
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Nov 20, 2023
 Verified review

Competitive prices. Fast delivery. Excellent customer support

As in title nothing less nothing more.
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7 days ago
 Verified review
Very prompt delivery. Good value.
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Answer by Photospecialist.ie
6 days ago
Thank you verry much! We really appreciate that you wanted to share your opinion with us.
10 days ago
 Verified review
Good price and prompt delivery
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Nov 14, 2023
 Verified review
Great service, quick delivery.
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8 days ago
 Verified review
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Nov 22, 2023
 Verified review
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Nov 19, 2023
 Verified review
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Answer by Photospecialist.ie
Nov 20, 2023
Thank you for the 5 star rating!