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Photospecialist.ie
Reviews:

268 reviews in the last 12 months691 total reviews  

4.56
Excellent

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Most relevant positive review

Dec 12, 2023
 Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.

Most relevant negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Jul 8, 2024
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Jul 7, 2024
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Jul 7, 2024
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Jul 6, 2024
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Jul 1, 2024
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Jun 30, 2024
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Answer by Photospecialist.ie
Jul 1, 2024
Thank you so much for the 5 stars!
Jun 29, 2024
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Jun 29, 2024
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Jun 29, 2024
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Jun 27, 2024
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Jun 25, 2024
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Answer by Photospecialist.ie
Jun 25, 2024
Thank you for the 5 star review!
Dec 12, 2023
 Verified review

Satisfied with Print Quality, but Delivery Delays

I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
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Answer by Photospecialist.ie
Dec 12, 2023
Thanks for the comprehensive review. Good to read that the printer shows nice results. I hope you enjoy using the printer. Sorry to read that you were not well informed about the delivery. Because the package has to travel quite a bit, it can sometimes take a bit longer, especially around this time of year. Sorry again for the inconvenience but nice to read that everything went well.
Dec 18, 2023
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Nikon Z fc kit & 5 year Warranty

I purchased the Nikon Z fc kit and I love it, reminds me of my Pentax Super Me days with all the Manual controls and settings. Not only was the price really good, but the 5yr Warranty definitely helped me in my decision to buy this kit. This is my second purchase from this company and to tell the truth I'm also waiting for the Ftz adapter to arrive - So I say thanks to Photospecialist and if you keep up bringing out these great offers and prices you'll be around for a long time...
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Answer by Photospecialist.ie
Dec 19, 2023
Thank you so much for your lovely comprehensive review. I wish you lots of fun with the camera.
Aug 10, 2023
 Verified review

Good prices, good selection

Item travelled by DHL and then An Post from NL to IE, took one week from time of order, which was as expected and cost €9.99. I'm disappointed that shipping is charged regardless of the value of the item. PhotoSpecialist had the item in stock and shipped quickly, they had a better discount than the bricks and mortar stores could offer. Would buy again as the need arises.
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Oct 18, 2023
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Fast shipping and best price on the market

Fast shipping, amazing product and great price. Bought a pair of binoculars, the box came a bit damaged but the product is all great, what can I complain about? I bought the binoculars at the best price available on the market. Also, the shop is sending the parcel slip electronically and not printed - small but pleasant thing
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Sep 15, 2023
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Second review

I previously gave a one star review on the product i bought as it broke during first use. I was immediately contacted by customer service offering help to resolve the issue. Customer service was really helpful and I have received full refund today. This is a review on customer service which I found very helpful and efficient.
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Answer by Photospecialist.ie
Sep 16, 2023
Thank you so much! I am happy to hear that I could help you. If there is anything, please don't hesitate to contact me.
Feb 12, 2024
 Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
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Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Aug 6, 2023
 Verified review
Delivered when they said they would. Support response is quick. Need to change your address system as Leixlip in Kildare Ireland defaults to Naas which is a completely different place. I was reluctant to order 3 cameras because of this error in your address system. Thanks
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Aug 10, 2023
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I have purchased a number of products over the months with a varied price range from €0s to €000s. Every item was competitively priced, excellent value and best quality, delivered at reasonable cost and speed. A perfect site for this photographer.
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