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Growjungle.com
Reviews:

190 reviews in the last 12 months277 total reviews  

3.88
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Most relevant positive review

12 days ago
 Verified review
i really like that you can choose the exact plant that you want. also the plant is very well protected during transport. it took a week before i got the message that the plant was send. there was a slight issue with the plant but after e-mailing about it the response was prompt and the solution was more than i hoped for. the plants look really healthy and are doing well. the price is a bit high but well worth it with you being able to choose the plant, the customer service and the plants being so healthy. i do wish they had a store you could visit though.

Most relevant negative review

May 30, 2024
 Verified review
I received my order has been shipped email on the 20th May. To date I have not received my order (previous orders normally take a maximum of 5 days to be delivered). I have followed up with Grow Jungle 4 times via direct message on Instagram, email and WhatsApp politely requesting that they send me the tracking details. I have received no response. I have ordered from them numerous times before and always had good communication with them (pre-order not post-order). I don't understand companies who feel it is ok to just ignore their customers. What a shame as I thought I had found a reliable seller.
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Reviews for Growjungle.com

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Feb 16, 2024
 Verified review
Plants never arrived and after one short mail from the shop owner if I was already contacted no reaction. No plant, no refund, nothing.
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Answer by Growjungle.com
Feb 16, 2024
Hey! We answered you with an update about your order! We have informed you when your plants are ready to ship, please check and if something is not clear, please send an email to info@growjungle.com Kind regards, GrowJungle
Jan 5, 2024
 Verified review
Habe leider bisher meine Pflanze nicht erhalten.Auch bisher keine Versandbestätigung...nach 10 Tagen nicht
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Answer by Growjungle.com
Jan 5, 2024
Hey! Due to the holidays and the cold temperatures, we have delayed your order, we will inform you when you order is ready for packing and shipping 😊 If you have any questions, let me know! Kind regards, GrowJungle
Dec 28, 2023
 Verified review

No communication - nothing shipped

No communication, order is not yet shipped but no information about why that's the cas
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Answer by Growjungle.com
Dec 29, 2023
Hey! During the holidays of Christmas we are limited available in our service! We have received your order correctly and will ship it on the first possibility in the new year, if you have any further questions, let us know! Kind regards, Mathieu from GrowJungle
Jan 8, 2024
 Verified review
Commande non reçue. Délai de livraison trop long.
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Feb 29, 2024
 Verified review
the goods do not match what I bought! I wanted the green one. I got the white one...
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Dec 23, 2023
 Verified review
You dont youth heatpacks in Winter. The plant ist ICE cold and the leafs are damage
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Jan 25, 2024
 Verified review
Wrong plant, rotten plant. No answer via WhatsApp no answer via email.
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Answer by Growjungle.com
Jan 26, 2024
Hey! We are sorry that we have sent you the wrong plant, we will answer your email as soon as possible and send you the correct plant instead😊 kind regards, GrowJungle
Mar 25, 2024
 Verified review
It was not at all the plant i orderd and did not include a moss pole
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Nov 24, 2023
 Verified review
My plant (hoya obovata splash) arrived totally dry and broken :(
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Jan 7, 2024
 Verified review
heb nog steeds geen bestelling gekregen besteld op 27-12-2023
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Answer by Growjungle.com
Jan 7, 2024
Hey! Vanwege de afgelopen feestdagen en de kou van de komende week, plannen wij jouw bezorging op 15 januari, wij verzenden liever niet als het vriest😊 Mochten er nog vragen zijn, dan horen wij het graag! Met vriendelijke groet, GrowJungle
Mar 27, 2024
 Verified review
Ik heb mijn bestelling nog niet ontvangen
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Answer by Growjungle.com
Mar 27, 2024
Hoi! Gezien de vakantiedagen deze week, en de eenmalige verzending wij doen voor alle EU landen, was het niet verstandig om afgelopen maandag te versturen, hierdoor wordt jouw bestelling komende dinsdag verstuurd, onze excuses voor de vertraging. Mvg, GrowJungle
Feb 29, 2024
 Verified review
15 days delivery is to long for me
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Jan 25, 2024
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Jan 25, 2024
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Jan 25, 2024
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Jan 24, 2024
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Dec 26, 2023
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