Review summary
Many customers appreciate the fast shipping, wide selection of products—often including unique items not found elsewhere—and competitive pricing. The website is frequently described as easy to navigate, and the ordering process is considered straightforward. Packaging is generally praised for ensuring items arrive undamaged. Some customers report frustrations with delivery delays and shipping costs, and there are occasional complaints about damaged or broken packages. Opinions on customer service are mixed, with some noting helpful and prompt responses, while others mention unresponsiveness or difficulty resolving issues.
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How Trusted Shops prevents fake reviewsReviewsfarmaciasdirect.eu
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Verified
I ordered SkinCeuticals C E Ferulic from Farmacias Direct and had a very positive experience. The product arrived quickly, well packaged, and fully authentic with a good expiration date.
Delivery to Croatia was smooth, communication was reliable, and the price was better than many other EU stores. I would definitely recommend Farmacias Direct for genuine skincare products and fast shipping.
Verified
I am very happy it's possible to bying ny rescue pain piller creme RadioSalill, as helping my bad pain in the "espalda" my bag. And other products as I can't get here in Denmark as I live Nov .
22 years I was living in Spain start in Estepona, San Pedro, and at last in Elviria Marbella Spain. Always I have got an fantastic service, very helpful. The pharmaseuth also was very kind to inform me about how importin and knowing times for taking my medicine..Iam very pleased..thankyou very much Marietta my name in Spain. Jette
Verified
Happy with product, found solution to track and trace issue.
Low price, package recieved earlier than expected. Happy with the product, it's no longer sold in my country.
Note for customers: I don't know if this was because of the delivery service or because of sender, I couldn't access track and trace because it didn't recognise my postal code. When I used the postal code of the local pick up office it was sent to, it did work!
I've seen complaints from other people in my country who couldn't access track and trace, they probably had the same issue.
Verified
No hassle, good service
The toothpaste was delivered with no hassle. Thanks for the service.
PS: I hope that the product is genuine, as I have never used it before and I don't get the metallic taste others are describing. To the contrary, Duraphax is very pleasant and much more enjoyable than the over-the-counter alternatives.
Verified
Sitio Serio/ Volvería a comprar
Excelente servicio
Mi medicamento llegó completo y no demoró mucho.
Hice mi pedido el 26 de marzo y llegó el 7 de abril, me parece un tiempos de entrega razonable.
Además puedes rastrear tu paquete todo el tiempo
El paquete llegó completo sin ningún daño
Buenos precios
Volvería a comprar
Verified
Ordine evaso in tempi brevi, ho potuto scegliere da subito il luogo di ritiro. I prodotti erano in promozione e ho risparmiato. Mi piace questo scambio efficace fra i nostri paesi, perchè in Italia l'integratore che cercavo non é disponibile
Verified
All seems good - no major issues.
No issues on with the order placement - everything worked perfectly there.
Only issue was on delivery side - had issue with the "tracking" aspect - portal did not always work - and I would have preferred more email updates.
Verified
Delivery to another European country
I ordered both cosmetics and over the counter medication and I can’t complain about neither price, nor quality nor service and delivery was to another European country. Everything was great! Thanks a lot!
Verified
Fantastic delivery service 👏
I placed my first order on www.farmaciasdirect.eu website on the morning of Sunday, 16 November and was utterly surprised when it arrived in this morning's early post -
it's Saturday, 22nd November today and I live in the West of Ireland. I've been left waiting longer on national websites for orders to arrive, so I'm really happy. I would highly recommend this website. Thank you 🙏
Verified
Your on the go Pharmacy
This place had exactly what I was looking for and was kept up to date on delivery… it could have been a quicker delivery tbh but it was satisfactory enough not to enquire where my delivery was. And delivered to my door! Thanks all
Verified
Placed for the second time an order ond for the second time it was pefect.
Correct information about delivery and what was ordered.
Verified
Except for the quality of the medicine, the transport by GLS has been far from goof. It took 3 weeks to reice the parcel, ultimately via another transportation company and delivery location!
Verified
Deze service is perfect ,binnen een paar dagen de order binnen vanuit Spanje.
Klantvriendelijkheid in ruime mate aanwezig chapeau team
Verified
Good prices, wide range of products.
However, had a problem with my previous order (the box was broken, one item was missing), contacted the CS and they never answered.
Verified
Good prices, real products, missing online customer service
The delivery was more than a month late, the customer service didn't reply to my questions online, finally I called them and couple of days later they sent the package. Unfortunately, the package had been damaged on the way, some items were missing, I contacted the customer service online - again, no reply for days now. I guess I have to call them again.
To put it short: the company is real, prices are good, products are real but it seems that they really don't do much customer support.
Verified
Farmacias answered my customer question promptly and used the courier of my choice when requested to do so. I was delighted with the products and the service.
Verified
Odlična ljekarna, širok asortiman i dobri popusti
Proizvodi, koji se rijetko mogu nabaviti u EU po povoljnim cijenama. Solgar gljive se na žalost ne prodaju toliko često i većina ljekarni ih nema na zalihama ili uopće. Imate super popuste. Jedino je dostava poprilično spora.
Verified
My order was picked up by DHL on 09.04.26. Today is 22
04.26 and the goods are still in transit in Germany (my residence is in Sofia, Bulgaria). So in my opinion this is absolutely unacceptable, especially for delivery of farmaceurical products and in addition for shipment by DHL to another EU country. Very dissaponting...
Verified
Fantastic products and efficient service!
I love ordering from this pharmacy ..direct to Ireland :)
Verified
'Pice of cake'
Years back we had problems 'importing' products from you, and almost gave up, but now you have arranged shipping in Europe so it's just a 'pice of cake'. Well done.