Review summary
Many customers appreciate the quick delivery times, the quality and originality of the parts received, and the fair or good pricing, especially when parts match descriptions and are genuine. Some also note positive experiences with helpful and friendly customer service staff. However, significant issues are reported regarding communication, with frequent complaints about slow or absent responses and lack of updates. Delivery delays, problems with order fulfillment such as cancellations, missing or incorrect items, and unexpected price increases or high costs for rare parts are also common concerns. Additionally, some customers experience poor problem resolution and insufficient support from customer service.
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This item took a total 36 days to arrive, email contact was sparse and had to keep asking for updates. Sourceing the part may have been difficult but informing me of that would have explained the long wait.
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Delivery & tracking a bit lacking -
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Fast 2 Jahre nach gesucht und gefunden :)
Nach langem suchen bin ich auf euch aufmerksam geworden und wurde nicht enttäuscht super verpackt und schneller Versand
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Fast dispatch and fast delivery , just perfect!
Reply from www.originalcarparts.com
Hello EFTHYMIOS,
Thank you for your positive review!
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Found an uncommon part which was well priced and delivered promptly. Will definately be using Original Car Parts again.
Reply from www.originalcarparts.com
What a great compliment!
Thanks a lot for taking the time to leave a positive review!
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Reply from www.originalcarparts.com
Thank you Evangelos!
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Très bon vendeur. Le prix est correct malgré que le prix au augmenté de 100 euros en 24 heures sans explication sérieuse. Dommage. Mais là pièce est neuve et d'origine. Je suis satisfait. Merci
Reply from www.originalcarparts.com
Merci pour votre avis positif.
Malheureusement, nous recevons énormément d’augmentations de prix de la part de nos fournisseurs, et celles-ci sont automatiquement mises à jour sur notre site web. Malheureusement, nous n’avons aucune influence à ce sujet.
Content de savoir que vous êtes satisfait!
En espérant vous revoir bientôt.
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Original parts and delivered as agreed!
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Excellent seller.
Fast shipping, up to date notifications about the status of the shipment and good packing. It was a pleasure to do business
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Rare original part to Opel which is difficult and expensive to find. Cheap copies are in many places but not this OEM.
Reply from www.originalcarparts.com
Hi Harri,
Thank you for your 5 star review!
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Reply from www.originalcarparts.com
Thank you Dominique!
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Bought a pair of door sill plates with illuminated logo. The parts are new and in perfect conditions. Very quick shipment. Shop centre almost reccomended! Thank you
Reply from www.originalcarparts.com
Thank you very much for your 5 star review!
Enjoy your new door sill plates.
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perfect service
Reply from www.originalcarparts.com
Thank you very much!
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Reply from www.originalcarparts.com
Viele Dank!
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Reply from www.originalcarparts.com
Hi David,
Thank you for your positive review! We really appreciate you taking the time to leave one.
Enjoy your order!
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Eine super schelle Abwicklung auch bei Änderungswünsche in der Bestellung 👍