Review summary
Many customers appreciate receiving original, high-quality, or OEM parts as expected, and note that pricing for original parts can be fair or competitive. There are also positive mentions of fast shipping and helpful, professional support when it is effective. However, several customers express frustration with poor or absent communication, particularly regarding order status and responses to inquiries. Delivery experiences are inconsistent, with some reporting significant delays. Issues such as orders being cancelled, items being out of stock, or not receiving the ordered products at all are frequently mentioned. Some customers also report receiving counterfeit or missing items, and others note unexpected price increases. Complaints about poor customer service or lack of assistance are also common.
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