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Top positive review
Jan 29, 2024
Verified review
My file was too large to upload with the online customizer, so I emailed them. Davis from customer service was fast and efficient in helping me resolve the issue. The turn around time was extremely fast. I already got a shipping tracking within a few hours of file upload. I got the wood box since this is a gift and I knew the cover is supposed to be a picture frame. What I didn't expect was that it actually had a glass cover and a stand you can mount to the back. Very nice! I will definitely use them again.
Puzzles are great but prices are very expensive!
There is no discount if you order 2 or more puzzles with different printed images (contrary to companies where you have discounts when you order for example 3 different calendars with personnalized photos).
This therefore doesn’t encourage you to buy several puzzles.
Puzzles are great but prices are very expensive!
There is no discount if you order 2 or more puzzles with different printed images (contrary to companies where you have discounts when you order for example 3 different calendars with personnalized photos).
This therefore doesn’t encourage you to buy several puzzles.
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Dec 26, 2023
Verified review
Disappointed
The puzzle was great. Finished it in a few hours. You sent a box with frame, but look at the pic and frame you sent me. That frame doesn’t fit that size puzzle. So I am disappointed, especially for the price paid for this.
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Answer by PuzzlesPrint
Dec 29, 2023
Hello,
We are very sorry to hear about the dissatisfaction. The puzzle box lid does not serve as a frame for the puzzle but as a photo stand with your lid image.
We apologize for the confusion.
Best regards,
PuzzlesPrint
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