Review summary
Many customers praised the fast and timely delivery, expressing satisfaction with the product quality and the generally good condition of the packaging. Some also appreciated clear communication and found customer service to be helpful and professional in certain instances. However, there were reports of slow or delayed shipments, unclear or lacking communication, and instances where customer service was absent or unresponsive, particularly during problem resolution and returns. A few customers also mentioned issues with product finishes or possible damage, as well as minor concerns about packaging.
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Highly professional
It was really professional and excellent in all aspects: secure online shopping, in person communication, fast and safe delivery and products itself. Great thanks!
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Mistakes
Slow response time, mistakes with the order (missing part of it), use of low quality 3rd party delivery companies.
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Good products, prompt delivery
Good products. Prompt delivery.
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Quite good, but with some issues
Attention by email has been good, shipment fast and tracking good enough, but the chair got with some seat poor finishes, so I'm waiting for them to resolve.
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The service was perfect. Dascher took few extra days for the delivery and the communication with Designcabinet was agile. Great shop.
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Loved it
just perfect all around!
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Packaging
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Great service, fast shipping to Spain
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Perfect chair, perfect delivery.
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