Review summary
Customers frequently praise the fast or prompt delivery. Most customers are satisfied with the product quality. Some highlight prompt, helpful responses from customer support, which is seen as professional and helpful by several shoppers. However, there are mentions of delivery delays or long wait times. Communication quality is mixed, with some customers reporting ignored messages or lack of updates. A few note issues with finishes or uncertainty about the product condition. Some experience difficulty reaching customer support or have unresolved inquiries.
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Quite good, but with some issues
Attention by email has been good, shipment fast and tracking good enough, but the chair got with some seat poor finishes, so I'm waiting for them to resolve.
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The service was perfect. Dascher took few extra days for the delivery and the communication with Designcabinet was agile. Great shop.
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Loved it
just perfect all around!
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Packaging
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Perfect chair, perfect delivery.
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Great service, fast shipping to Spain
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The delivery and order status processing could be better. Or is it just Summer?
The order No. 53887 has not been delivered. It is a bit strange to receive a rating request for an incomplete order.
The email from shop@weximgmbh.de dated July 10th promised a follow-up with a tracking information. But I have not heard from them since that time.
Another order No. 53748 has also in an undecided state despite my request for the status.
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