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Acer Store IrelandReviews

: 260Excellent

4.66

Reviews for Acer Store Ireland

188 verified reviews in the last 12 months

260 total reviews
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the most relevant positive review


Feb 27, 2022
I love the webpage and options available, I had some troubles to access the webpage through my computer (it kept me giving a 'access denied' message every 10 min) but on my smartphone it was super easy. I would love to see an option to further personalize your laptop to increase maybe the GPU or the storage, to give that extra punch without paying too much for a whole new level laptop.
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the most relevant critical review


Jun 30, 2022
Purchased an Acer Aspire C27-1655 DQ.BGFEK.009 AIO PC but once received and set up noticed the fan was constantly on and making a lot of noise, regardless of the PC being idle without any programs installed. Moreover, the 2 built-in speakers were very underperforming as the sound was muffled. Also, the 27" screen lacked pixels and resolution. To top things up, despite being a brand new PC with Win11 I usually got 2 or 3 blue screen of death every time I booted it up (in comparison, my old i7 laptop from 2017 with all sorts of programs almost never triggers the fan and I only get a blue screen of death once a month on average). All in all this AIO PC, albeit very expensive looked like a very cheap PC in the 300-400 price range instead, defective and with very low quality all around. Complained to Acer Support who offered either a return/refund or a 200 partial refund. Argued that a 200 partial refund wouldn't make my experience better, having to cope with a defective low quality PC. I immediately regretted having purchased this PC and was feeling very angry and depressed. Acer Support then sent me a return label without any instructions. I then asked if I was to return the PC if their courier would come by and pick the parcel, to which then they replied I could take it to a collection point. This is a 13 KG PC and the nearest collection point from that courier is 15 km away from my house, and I have no car. Then days pass without any reply from Acer Support. I then send another message saying enough is enough with this terrible experience, asking to be contacted back by a Manager to sort things up. Acer Support simply replies back saying the issue has been escalated to Management. 5 days pass without no reply at all - just silence. I then have to call the courier myself and arrange the collection from my house, having returned the PC to Acer. Still no reply back from Acer. Only after a few days Acer Support reply back saying they have received the returned PC and then they refund me the money I spent. This was a very bad experience - both in terms of the defective low quality PC itself as well as the very bad Customer Service I received. I will never buy anything from Acer again in my life and will advise all my family and friends the same... it simply isn't worth it! :-(
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Reviews for Acer Store Ireland

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 Verified review
Jan 15, 2023
Always super easy to order from. Great quality product delighted with my Acer Spin. Have just ordered stylus pen for it.
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Answer by Acer Store Ireland
Jan 16, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
6 days ago
I felt that Acer Store website is fairly straight forward. User friendly.
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Answer by Acer Store Ireland
6 days ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
10 days ago
quick and easy ordering on website
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Answer by Acer Store Ireland
10 days ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jan 16, 2023
Web site easy to navigate
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Answer by Acer Store Ireland
Jan 17, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
2 days ago
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Answer by Acer Store Ireland
2 days ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
13 days ago
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Answer by Acer Store Ireland
13 days ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jan 16, 2023
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Answer by Acer Store Ireland
Jan 17, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jan 16, 2023
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Answer by Acer Store Ireland
Jan 17, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jan 15, 2023
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Answer by Acer Store Ireland
Jan 16, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jan 7, 2023
 
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Answer by Acer Store Ireland
Jan 9, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
6 days ago
Pricing was confusing - item was marked €999 with small €200 off sticker but in basket it was €799. It would be clearer to just show €799 as the current price. Payment direct from credit card was initially refused but payment via PayPal ( linked to same card) was accepted. Odd.
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Answer by Acer Store Ireland
6 days ago
Dear customer, Thank you for your rating, your opinion is important for us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
Dec 12, 2022
Quick delivery is nice. It would be also good to sell ssd drives for laptops.
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Answer by Acer Store Ireland
Dec 13, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 12, 2022
excellent customer service
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Answer by Acer Store Ireland
Dec 13, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Jan 1, 2023
Nothing very satisfactory
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Answer by Acer Store Ireland
Jan 3, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 11, 2022
No hassle ordering
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Answer by Acer Store Ireland
Dec 12, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 12, 2022
Very good
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Answer by Acer Store Ireland
Dec 13, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 16, 2022
very good
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Answer by Acer Store Ireland
Dec 16, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 6, 2022
Coupons
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Answer by Acer Store Ireland
Dec 7, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 31, 2022
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Answer by Acer Store Ireland
Jan 3, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
Dec 16, 2022
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Answer by Acer Store Ireland
Dec 19, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store