Certificate for Eve Systems

No. XFA85DED6F70140B3B8C6A9BB24E507C5
 

Approved on
23/04/2008
Valid until
22/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Eve Systems



Excellent

4.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 32 Trusted Shops reviews collected in the last 12 months.
In total, Eve Systems has already collected 481 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
08/01/2019
Date of order
01/01/2019
08/01/2019
Excellent
5.00
Excellent

Date of publication
30/12/2018
Date of order
21/12/2018
30/12/2018
Not really tested de customer service
4.00
Good

Date of publication
13/12/2018
Date of order
02/12/2018
13/12/2018
Bought 12 homekit devices but one is not working.
Contacted customer service but no reply.

Also the devices sometimes cannot be found in the app while being at 3 meters from the device.
I am siriusly thinking of returning the devices (if I can get in contact with the customer service) as the solution does not seem to be of a professional home automation level.
2.67
Fair

Date of publication
12/12/2018
Date of order
28/11/2018
12/12/2018
Es war alles so wie es sein sollte.
5.00
Excellent

Date of publication
07/12/2018
Date of order
23/11/2018
07/12/2018
hatte keinen Kontakt zum Verkäufer... Lieferung und Ware ok
4.50
Excellent

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
Excellent
5.00
Excellent

Date of publication
27/11/2018
Date of order
13/11/2018
27/11/2018
Bin dankbar und zufrieden. Alles in Ordnung
5.00
Excellent

Date of publication
18/11/2018
Date of order
11/11/2018
18/11/2018
Everything great. Cannot reale say something about the after sale service as I did not need it. All parts were directly running
4.67
Excellent

Date of publication
10/11/2018
Date of order
03/11/2018
10/11/2018
great product, fast delivery
4.67
Excellent

Date of publication
09/11/2018
Date of order
31/10/2018
09/11/2018
Elgato Eve Door is loosing contin. the connection ..
2.00
Poor

Date of publication
21/08/2018
Date of order
13/08/2018
21/08/2018
All ok.
5.00
Excellent

Date of publication
01/08/2018
Date of order
23/07/2018
01/08/2018
super fast, uncomplicated
5.00
Excellent

Date of publication
23/07/2018
Date of order
01/07/2018
23/07/2018
Übersichtlicher Shop, einfache Bestellung und sehr schnelle Lieferung. Hat alles gepasst. Empfehlenswerte Alternative zu großen Online-Shopping Portalen.
5.00
Excellent

Date of publication
13/07/2018
Date of order
29/06/2018
13/07/2018
Quick delivery via UPS. One improvement perhaps: why such a big box for a tiny package? it is 2018: save a tree
5.00
Excellent

Date of publication
02/07/2018
Date of order
25/06/2018
02/07/2018
Overall experience was good
4.00
Good

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Fast delivery and nice that the lamp is usable standalone
5.00
Excellent

Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Excellent
5.00
Excellent

Date of publication
07/04/2018
Date of order
29/03/2018
07/04/2018
Pas de problème, je n'ai rien à dire sur le service je le recommanderais à mes proches.
5.00
Excellent

Date of publication
20/03/2018
Date of order
13/03/2018
20/03/2018
Ordered a replacement cable from the elgato game hd came very quickly all good
5.00
Excellent

Date of publication
18/03/2018
Date of order
11/03/2018
18/03/2018
very fast and very good
5.00
Excellent

Date of publication
13/03/2018
Date of order
05/03/2018
13/03/2018
If I could give the item I bought 10 stars, I would do so. Likewise the delivery. I had no interaction with customer service beyond this - it was an online purchase.
5.00
Excellent

Date of publication
10/03/2018
Date of order
02/03/2018
10/03/2018
reception was late, the package was damaged, the product still works, rly nice product, and rly nice customer service
3.33
Fair

Date of publication
05/03/2018
Date of order
26/02/2018
05/03/2018
Good
5.00
Excellent

Date of publication
23/02/2018
Date of order
09/02/2018
23/02/2018
Good product for good money
4.33
Good

Date of publication
16/02/2018
Date of order
09/02/2018
16/02/2018
Thank you for the fast delivery and answer of my email. Everything was perfect
5.00
Excellent

Date of publication
29/01/2018
Date of order
22/01/2018
29/01/2018
Fast and perfect delivery
5.00
Excellent

Date of publication
28/01/2018
Date of order
19/01/2018
28/01/2018
Very fast and reliable service
5.00
Excellent

Date of publication
28/01/2018
Date of order
21/01/2018
28/01/2018
Everything was fine.
5.00
Excellent

Date of publication
28/01/2018
Date of order
21/01/2018
28/01/2018
Alles Gut gelaufen
Weniger Gut, finde ich die Auswahl des Paket-Dienstes.
Ich würde DHL bevorzugen und nicht UPS nutzen.
Durch meine Erfahrungen sind alles Paket-Dienste nicht so Gut, beste Wahl wäre DHL, sonst alles in Ordnung.
4.67
Excellent

Date of publication
27/01/2018
Date of order
20/01/2018
27/01/2018
no issues
5.00
Excellent

Date of publication
25/01/2018
Date of order
18/01/2018
25/01/2018
Die Digitalisierung schreitet voran.
5.00
Excellent

Date of publication
23/01/2018
Date of order
16/01/2018
23/01/2018
Alles super
5.00
Excellent

Eve Systems customer reviews

Eve Systems

Eve Systems was certified by Trusted Shops on 23/04/2008.

Elgato combines seamless software with elegant hardware to create app-powered lifestyle technology defined by comfort, convenience, and control. Since the launch of our award-winning EyeTV collection in 2002, the brand has evolved to embody Eve, an ecosystem of accessories for the connected home – and Elgato Gaming, a series of content creation tools for the connected generation. Designed in Germany and California, our products are distributed by major retailers in over eighty countries around the world. Elgato is privately held with headquarters in Munich, Germany.

Contact
Nymphenburger Str. 14
80335 München
Germany
Tel: +49-(0)89 1433390
Fax: +49-(0)89 14333999
store@evehome.com
Eve Systems
Owner
Eve Systems GmbH
Rotkreuzplatz 1
80634 München
Germany
Trade register
Amtsgericht München HRB 108591
Authorized representative
Dr. Markus Fest
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Eve Systems in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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