Certificate for Elgato Systems

No. XFA85DED6F70140B3B8C6A9BB24E507C5
 

Approved on
23/04/2008
Valid until
22/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Elgato Systems



Excellent

4.68/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 37 Trusted Shops reviews collected in the last 12 months.
In total, Elgato Systems has already collected 470 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
01/08/2018
Date of order
23/07/2018
01/08/2018
super fast, uncomplicated
5.00
Excellent

Date of publication
23/07/2018
Date of order
01/07/2018
23/07/2018
Übersichtlicher Shop, einfache Bestellung und sehr schnelle Lieferung. Hat alles gepasst. Empfehlenswerte Alternative zu großen Online-Shopping Portalen.
5.00
Excellent

Date of publication
13/07/2018
Date of order
29/06/2018
13/07/2018
Quick delivery via UPS. One improvement perhaps: why such a big box for a tiny package? it is 2018: save a tree
5.00
Excellent

Date of publication
02/07/2018
Date of order
25/06/2018
02/07/2018
Overall experience was good
4.00
Good

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Fast delivery and nice that the lamp is usable standalone
5.00
Excellent

Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Excellent
5.00
Excellent

Date of publication
07/04/2018
Date of order
29/03/2018
07/04/2018
Pas de problème, je n'ai rien à dire sur le service je le recommanderais à mes proches.
5.00
Excellent

Date of publication
20/03/2018
Date of order
13/03/2018
20/03/2018
Ordered a replacement cable from the elgato game hd came very quickly all good
5.00
Excellent

Date of publication
18/03/2018
Date of order
11/03/2018
18/03/2018
very fast and very good
5.00
Excellent

Date of publication
13/03/2018
Date of order
05/03/2018
13/03/2018
If I could give the item I bought 10 stars, I would do so. Likewise the delivery. I had no interaction with customer service beyond this - it was an online purchase.
5.00
Excellent

Date of publication
10/03/2018
Date of order
02/03/2018
10/03/2018
reception was late, the package was damaged, the product still works, rly nice product, and rly nice customer service
3.33
Fair

Date of publication
05/03/2018
Date of order
26/02/2018
05/03/2018
Good
5.00
Excellent

Date of publication
23/02/2018
Date of order
09/02/2018
23/02/2018
Good product for good money
4.33
Good

Date of publication
16/02/2018
Date of order
09/02/2018
16/02/2018
Thank you for the fast delivery and answer of my email. Everything was perfect
5.00
Excellent

Date of publication
29/01/2018
Date of order
22/01/2018
29/01/2018
Fast and perfect delivery
5.00
Excellent

Date of publication
28/01/2018
Date of order
19/01/2018
28/01/2018
Very fast and reliable service
5.00
Excellent

Date of publication
28/01/2018
Date of order
21/01/2018
28/01/2018
Everything was fine.
5.00
Excellent

Date of publication
28/01/2018
Date of order
21/01/2018
28/01/2018
Alles Gut gelaufen
Weniger Gut, finde ich die Auswahl des Paket-Dienstes.
Ich würde DHL bevorzugen und nicht UPS nutzen.
Durch meine Erfahrungen sind alles Paket-Dienste nicht so Gut, beste Wahl wäre DHL, sonst alles in Ordnung.
4.67
Excellent

Date of publication
27/01/2018
Date of order
20/01/2018
27/01/2018
no issues
5.00
Excellent

Date of publication
25/01/2018
Date of order
18/01/2018
25/01/2018
Die Digitalisierung schreitet voran.
5.00
Excellent

Date of publication
23/01/2018
Date of order
16/01/2018
23/01/2018
Alles super
5.00
Excellent

Date of publication
05/01/2018
Date of order
28/12/2017
05/01/2018
good
5.00
Excellent

Date of publication
24/12/2017
Date of order
17/12/2017
24/12/2017
Arrived promptly. Pleased with order.
5.00
Excellent

Date of publication
21/12/2017
Date of order
07/12/2017
21/12/2017
On time and in good condition, as expected
5.00
Excellent

Date of publication
14/12/2017
Date of order
07/12/2017
14/12/2017
Alles gut
5.00
Excellent

Date of publication
14/12/2017
Date of order
24/11/2017
14/12/2017
Everything arrived fast and in good conditions.
5.00
Excellent

Date of publication
03/12/2017
Date of order
25/11/2017
03/12/2017
super
5.00
Excellent

Date of publication
02/12/2017
Date of order
24/11/2017
02/12/2017
every thing was good
4.00
Good

Date of publication
01/12/2017
Date of order
24/11/2017
01/12/2017
Very fast delivery
5.00
Excellent

Date of publication
01/12/2017
Date of order
24/11/2017
01/12/2017
Schnelle Lieferung, alles ok.
5.00
Excellent

Date of publication
01/12/2017
Date of order
24/11/2017
01/12/2017
Verschicken alte Hardwareversionen
1.00
Very Poor

Date of publication
01/12/2017
Date of order
24/11/2017
01/12/2017
No problems
4.00
Good

Date of publication
01/12/2017
Date of order
24/11/2017
01/12/2017
Great company
5.00
Excellent

Date of publication
19/11/2017
Date of order
12/11/2017
19/11/2017
I received my package in excellent condition, and although I would have preferred a specified date and time on which the package would have arrived (e.g. November 16, 2017, between 14:00 and 18:00), I was left a note in my post box with the address and further information on how and where I can collect my package.

I am therefore really satisfied, and had no reason to contact Customer Support
4.00
Good

Date of publication
15/11/2017
Date of order
03/11/2017
15/11/2017
Good service, recomended
4.00
Good

Date of publication
30/10/2017
Date of order
23/10/2017
30/10/2017
Alles perfekt.
5.00
Excellent

Date of publication
14/09/2017
Date of order
07/09/2017
14/09/2017
Die Abwicklung war hervorragend, großes Lob
5.00
Excellent

Elgato Systems customer reviews

Elgato Systems

Elgato Systems was certified by Trusted Shops on 23/04/2008.

Elgato combines seamless software with elegant hardware to create app-powered lifestyle technology defined by comfort, convenience, and control. Since the launch of our award-winning EyeTV collection in 2002, the brand has evolved to embody Eve, an ecosystem of accessories for the connected home – and Elgato Gaming, a series of content creation tools for the connected generation. Designed in Germany and California, our products are distributed by major retailers in over eighty countries around the world. Elgato is privately held with headquarters in Munich, Germany.

Contact
Nymphenburger Str. 14
80335 München
Germany
Tel: +49-(0)89 1433390
Fax: +49-(0)89 14333999
cs@elgato.com
Elgato Systems
Owner
Eve Systems GmbH
Rotkreuzplatz 1
80634 München
Germany
Trade register
Amtsgericht München HRB 108591
Authorized representative
Dr. Markus Fest
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Elgato Systems in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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