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Acer Store Ireland
Reviews

: 386Excellent

4.69

Reviews for Acer Store Ireland

192 verified reviews in the last 12 months

386 total reviews
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Top positive review

Acer Store Ireland customer
Apr 8, 2023
 Verified review
Simpiicity of online purchase. you are offering 5 percent off this weekend with voucher but you have not indicated where to access this voucher.

Top negative review

Acer Store Ireland customer
Apr 3, 2023
 Verified review
took a while to process the payment and the basket cleared so had to try find everything again.

Reviews for Acer Store Ireland

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Acer Store Ireland customer
Aug 13, 2023
 Verified review
You offer a 5% off voucher but it says not valid when checking out
Answer by Acer Store Ireland
Aug 14, 2023
Dear customer, Thank you for your feedback, your opinion matters to us. We’re sorry to hear that it was not possible to use your coupon code during your purchase. We would like to invite you to contact our Customer Care team through the below link and send them over the coupon code you have in your possession. They will examine your order and will apply any missed discount you were entitled to. This should take no more than 48 hours to be completed. https://store.acer.com/en-ie/contact/ Your Acer Store
Acer Store Ireland customer
Jul 13, 2023
 Verified review

I made the payment but your sore does…

I made the payment, but your sore does not accept.
Answer by Acer Store Ireland
Jul 14, 2023
Dear customer, Thank you for your feedback, your opinion matters to us. Our payment platform is designed to the latest international standards to offer you a fast, seamless and secure payment. It is not uncommon, however, that for reasons that are not under our direct influence, a good payment might not go through. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/de-de/contact/ Your Acer store
Acer Store Ireland customer
Aug 2, 2023
 Verified review
Not the best UX for a tech company
Answer by Acer Store Ireland
Aug 3, 2023
Dear customer, Thank you for your rating, your opinion is important for us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/en-ie/contact/ Your Acer store
Acer Store Ireland customer
Oct 22, 2022
 Verified review
It took me a number of attempts over a number of days to finally complete the purchase, I needed the pen to go with a 1200 euro Acer laptop which didn't come with a pen which i thought was miserable. The system just wasn't able to complete the purchase and all i got was that dreaded spinning circle.
Answer by Acer Store Ireland
Oct 24, 2022
Dear customer, Thank you for your rating, your opinion is important for us. We are sorry to hear that you have not been fully satisfied with your purchase experience at our store. In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further. https://store.acer.com/en-ie/contact/ Your Acer store