Why have ACER different charger connections - scary when ordering.
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Answer by Acer Store Ireland
Nov 13, 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your
Acer store
Aug 13, 2023
Verified review
You offer a 5% off voucher but it says not valid when checking out
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Answer by Acer Store Ireland
Aug 14, 2023
Dear customer,
Thank you for your feedback, your opinion matters to us.
We’re sorry to hear that it was not possible to use your coupon code during your purchase.
We would like to invite you to contact our Customer Care team through the below link and send them over the coupon code you have in your possession. They will examine your order and will apply any missed discount you were entitled to. This should take no more than 48 hours to be completed.
https://store.acer.com/en-ie/contact/
Your
Acer Store
Aug 2, 2023
Verified review
Not the best UX for a tech company
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Answer by Acer Store Ireland
Aug 3, 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-ie/contact/
Your
Acer store
Apr 3, 2023
Verified review
took a while to process the payment and the basket cleared so had to try find everything again.
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Answer by Acer Store Ireland
Apr 4, 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-ie/contact/
Your
Acer store
Jan 29, 2023
Verified review
Pricing was confusing - item was marked €999 with small €200 off sticker but in basket it was €799. It would be clearer to just show €799 as the current price.
Payment direct from credit card was initially refused but payment via PayPal ( linked to same card) was accepted. Odd.
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Answer by Acer Store Ireland
Jan 30, 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-ie/contact/
Your
Acer store
Jul 14, 2023
Verified review
Too complex. Only found the best deal for me after two days searching. Also, not enough options to add. eg Word Professional CAD etc
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Answer by Acer Store Ireland
Jul 17, 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issues you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/de-de/contact/
Your
Acer store
May 25, 2023
Verified review
If paying by Bank Transfer the 5 business days plus a further 2 for shipping is very long,
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Answer by Acer Store Ireland
May 30, 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your,
Acer store
Jul 13, 2023
Verified review
I made the payment but your sore does…
I made the payment, but your sore does not accept.
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Answer by Acer Store Ireland
Jul 14, 2023
Dear customer,
Thank you for your feedback, your opinion matters to us.
Our payment platform is designed to the latest international standards to offer you a fast, seamless and secure payment. It is not uncommon, however, that for reasons that are not under our direct influence, a good payment might not go through.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/de-de/contact/
Your
Acer store
Apr 19, 2023
Verified review
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Answer by Acer Store Ireland
Apr 20, 2023
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your,
Acer store
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