Acer Store Ireland- Logo - reviews

Acer Store Ireland
Reviews:

156 reviews in the last 12 months528 total reviews  

4.57
Excellent
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Most relevant positive review

Feb 8, 2024
 Verified review
I dealt with Chris who was extremely helpful and patient with me and even offered me a discount code but time and time again the code wouldn't work. Thank you Chris for providing me with a good customer experience
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Most relevant negative review

Jun 4, 2024
 Verified review
Having urgently needed to replace a faulty charger within the warranty period, I reached out to customer support for help. Having been sent back and forth between customer support and the spare parts supplier (who were far more responsive and helpful than customer support) I eventually was forced to purchase a replacement at my own expense. By far the worst customer service I have ever dealt with.
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Reviews for Acer Store Ireland

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2 days ago
 Verified review
AUTO NEVER WORKS PROPERLY WITH IRISH ADDRESSES
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6 days ago
 Verified review
Very expensive.
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Answer by Acer Store Ireland
6 days ago
Dear customer, Thank you for your rating, your opinion is important to us. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Jun 4, 2024
 Verified review

Customer "support"

Having urgently needed to replace a faulty charger within the warranty period, I reached out to customer support for help. Having been sent back and forth between customer support and the spare parts supplier (who were far more responsive and helpful than customer support) I eventually was forced to purchase a replacement at my own expense. By far the worst customer service I have ever dealt with.
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Answer by Acer Store Ireland
Jun 6, 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Jun 7, 2024
 Verified review
Pricing and discounts are missleading
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Answer by Acer Store Ireland
Jun 10, 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Mar 2, 2024
 Verified review

Acer refund me the money without finishing the purchase

The more I try the more frustrated I get. Why would Acer have the money taken from my debit card just to give me the money back within minutes? I already tried 2 different cards and it's not the bank, it's Acer itself. Disappointing.
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Answer by Acer Store Ireland
Mar 4, 2024
Dear customer, Thank you for your rating, your opinion is important to us. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Mar 2, 2024
 Verified review

Acer keeps denying my purchase for no reason.

Acer keeps denying my purchase for no reason, at all. I've got enough funds and they cancel it, nonetheless.
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Answer by Acer Store Ireland
Mar 4, 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Jan 12, 2024
 Verified review
I’m trying to buy a laptop and you keep rejecting my order. What is the problem?
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Answer by Acer Store Ireland
Jan 12, 2024
Dear customer, Thank you for your rating, your opinion is important to us. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Nov 12, 2023
 Verified review
Why have ACER different charger connections - scary when ordering.
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Answer by Acer Store Ireland
Nov 13, 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Dec 30, 2023
 Verified review
The discount voucher for 5% did not activate. Very upsetting and
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Answer by Acer Store Ireland
Jan 3, 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
Nov 30, 2023
 Verified review
Keeps reverting my payment, twice now.
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Answer by Acer Store Ireland
Dec 4, 2023
Dear customer, Thank you for your rating, your opinion is important to us. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store