tattahome.com/enReviews:
87 reviews in the last 12 months934 total reviews
Good
TrustmarkValid
Top positive review
Nov 30, 2023
Verified review
Another completely smooth large transaction with Tattahome. I love that you have my favorite brand in sizes and colors that are not available in the US at nice price points. I also love that all of my fragile items, through many large (multi thousand dollar) orders have always arrived in perfect condition. This time I had a few questions and Antonio did a marvelous job of communicating with me and actually being available at ANY Hour. He was unbelievable! So far, I have no improvement suggestions. I'm completely satisfied with Tattahome.
Read more
Top negative review
Jun 21, 2023
Verified review
I placed an order early January ( 8/1/23 ) and still today ( 21/6/23 ) I haven't received neither the products ordered nor a refund. Nobody bothered to contact me about the delay of my order unless I enquired. I requested a refund almost 2 months ago and still haven't received. The company hasn't even given me any proof of the refund and is claiming that the refund has is being processed. Ofcourde none is willing to compensate me in any way for this unbelievable delay and very poor customer service...
Read more
Reviews for tattahome.com/en
Mar 31, 2024
Verified review
Absolutely love my items. But it was a big shock to receive a delivery bill for my goods in all £300 for 3 items that my self Mrs cooper and my daughter miss Linda draper paid. Has much as we love being yr customers we are going to find a company in the uk hopefully.
Report review
Mar 13, 2024
Verified review
I placed a fairly big order in November 2023. The order arrived more or less on time, but one item was missing . I asked for a refund, but already for two months is getting messages from Andrew that the refund will be paid soon, but as of today the money is not received. This is not the way a fair business operates. Shame!
Eugene
Report review
Feb 1, 2024
Verified review
Unfulfilled ordered. I am still waiting!
Placed order on 29 November 2023, i am still waiting for my ordered to be delivered! Sales person has assured me that it will be delivered by Jan 2024. But i am still waiting it! I am starting to be in doubt of the legitimacy of this company!
Report review
Answer by tattahome.com/en
Feb 20, 2024
Good afternoon May Lim,
you have placed your order on the beginning of December, it should have arrived at the end of December, but in Italy the companies close for holidays for 3 weeks, that's the reason of the delay. Your order has been regularly shipped and delivered. We apologize for the delay. Regards
Jan 19, 2024
Verified review
Partial refund only when a full refund is due
Tattahome issued only a partial refund claiming that I refused the delivery. This is incorrect and the carrier company issued a letter stating the fault was solely their own. Tattahome refused to refund the money because I questioned their opaque practice of additional charges. A brazen abuse of consumer rights!
Report review
Nov 30, 2023
Verified review
Another completely smooth large transaction. Love Tattahome!
Another completely smooth large transaction with Tattahome. I love that you have my favorite brand in sizes and colors that are not available in the US at nice price points. I also love that all of my fragile items, through many large (multi thousand dollar) orders have always arrived in perfect condition. This time I had a few questions and Antonio did a marvelous job of communicating with me and actually being available at ANY Hour. He was unbelievable! So far, I have no improvement suggestions. I'm completely satisfied with Tattahome.
Report review
Nov 12, 2023
Verified review
Support and answer to emails/questions.
Report review
Nov 10, 2023
Verified review
I bought the sconces bc the website said they were in stock. It took 3 months for them to arrive. The customer service email was not helpful
Report review
Answer by tattahome.com/en
Nov 13, 2023
Good afternoon David,
we have never had the lamps you have ordered in stock, maybe you misread?
Nov 3, 2023
Verified review
Report review
Nov 3, 2023
Verified review
Report review
Nov 1, 2023
Verified review
Excellent Experience!
I like the customer services given by Antonio. I liked their cooperation and availability and knowledge on answering all my questions. I like the precise time I was given for the items to be made. Everything arrived in a perfect condition! Thank you!
Report review
Oct 23, 2023
Verified review
I love my pan, of course I wish I didn’t have to wait months or spend so much on shipping…but it’s a beautiful pan. Wish I could buy more in the future, but the shipping costs are exorbitant . Love your products.
Report review
AB
Andreja B.
Ljubljana
Oct 23, 2023
Verified review
Report review
Oct 21, 2023
Verified review
Report review
Oct 20, 2023
Verified review
Fast delivery, well packed, excellent product.
Report review
Oct 20, 2023
Verified review
Report review
Oct 20, 2023
Verified review
Report review
Oct 16, 2023
Verified review
Transparent and Easy
Item was on backorder but Tata was communicative and answered my questions. Item finally arrived as expected.
Report review
Oct 16, 2023
Verified review
Report review
Oct 16, 2023
Verified review
Great packaging. The 6 Italian hand-made glasses made the trip from Europe to Florida USA and arrived perfectly.
Report review
Oct 16, 2023
Verified review
Solid product but it took three months for delivery.
Report review