tattahome.com/enReviews:
87 reviews in the last 12 months935 total reviews
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Top positive review
Nov 30, 2023
Verified review
Another completely smooth large transaction with Tattahome. I love that you have my favorite brand in sizes and colors that are not available in the US at nice price points. I also love that all of my fragile items, through many large (multi thousand dollar) orders have always arrived in perfect condition. This time I had a few questions and Antonio did a marvelous job of communicating with me and actually being available at ANY Hour. He was unbelievable! So far, I have no improvement suggestions. I'm completely satisfied with Tattahome.
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Top negative review
Jun 21, 2023
Verified review
I placed an order early January ( 8/1/23 ) and still today ( 21/6/23 ) I haven't received neither the products ordered nor a refund. Nobody bothered to contact me about the delay of my order unless I enquired. I requested a refund almost 2 months ago and still haven't received. The company hasn't even given me any proof of the refund and is claiming that the refund has is being processed. Ofcourde none is willing to compensate me in any way for this unbelievable delay and very poor customer service...
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Reviews for tattahome.com/en
Oct 16, 2023
Verified review
Solid product but it took three months for delivery.
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Oct 14, 2023
Verified review
Good service. Easy to communicate with
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Oct 14, 2023
Verified review
Product once inhouse arrived quickly.
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Oct 9, 2023
Verified review
Le Creuset was packed well
This is the second time I have purchased Le Creuset from TattaHome, and both times my orders were packed well and arrived from Italy to the USA with no damage. Very happy!
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Oct 9, 2023
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The selection of unique products and that ability to reach out to their customer service team reps.
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CO
Christiane O.
Pasadena, Californie
Oct 9, 2023
Verified review
Excellent experience.Parcel arrived safely. All items were in good condition.
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Oct 2, 2023
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Extra fees!
Paid for the product and delivery fee and was happy with the quality and relatively quick shipping. However, had to pay an additional import tax before they would deliver to me. Frustrating to know there are more fees after the purchase.
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Answer by tattahome.com/en
Oct 3, 2023
Good morning Kavita, it is clearly explained in Terms ad Conditions that you sign BEFORE (not after) proceeding with the order, that custom duties have to be paid by the Customer. It is not something we hide, all is clear on our website.
Regards
Oct 2, 2023
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Oct 1, 2023
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Great service and communication
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Oct 1, 2023
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They responded quickly to my enquiries
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Oct 1, 2023
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Oct 1, 2023
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Will shop here again
Answered queries by email immediately, spoke on the phone to confirm bespoke detail. Basin arrived safely and on time.
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Oct 1, 2023
Verified review
It was not clear that there would be further payments to be made on delivery, £46! Whilst I could have missed it this should have been made clearer. Item arrived well packaged.
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Sep 28, 2023
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A class act!
Excellent personal, attentive service, quality packaging and regularly updating dispatch.
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Sep 26, 2023
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Good price and delivered on time
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Sep 26, 2023
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Service is superb
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Sep 25, 2023
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Great product selection, packaging and shipping.
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Sep 24, 2023
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The product arrived faster than expected.
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Sep 23, 2023
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Everything arrived in perfect condition the only thing wrong is it takes weeks for before they actually post your item.
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Sep 22, 2023
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Wish the shipping was faster, but otherwise no complaints!
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