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How Trusted Shops prevents fake reviewsReviewsshkshop.com (en)
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best place ever
today i did my first deal with shk - i bought electric toilet seat - bidet. I know i bought it for best price in retail system.
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Disappointed about not getting a response from your sales representative!
I am very disappointed about your specialist advice.
I phoned sales and wanted to speak to Denise Adler (Phone: +49 (0)7821 996933-12). I had a few questions before placing my order.
The time was 11.49 on tuesday 27 january.
Apparently she was very busy on the phone.
I waited till 18.00 (closing time) without result.
I placed my order anyway but was very DISAPPOINTED!!!!!
Reply from shkshop.com (en)
We are very sorry that you were unable to reach us in this case and had to wait for a response until the end of business hours. We fully understand your frustration – especially when you have questions before placing an order, quick assistance is important.
On some days, our call volume is exceptionally high, which can unfortunately lead to delays and makes it difficult to return every call as promptly as we would like. This is not meant as an excuse, but as an explanation – and most importantly, we take your feedback seriously and are continuously working to further improve our availability.
Thank you for taking the time to share your feedback. If you still have any questions regarding your order, you are also welcome to contact us in writing, and we will take care of your request as quickly as possible.
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good
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Item in stock & discounted
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Delivery time is 6-8 weeks even though the item is listed as in stock on the website.
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easy and helpful live chat
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