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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
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Latest first
Mar 27, 2024
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I express my satisfaction with my first purchase from your company.
Hello !
I did not expected from you to be so promptly. I am very, very pleased with your service.
DATE
march 27, 2024 Sincerely
Thank you
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Mar 22, 2024
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Mar 20, 2024
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Mar 19, 2024
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Professional reliable service. Quality products.
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Mar 15, 2024
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Solar powered pumps
I ordered two pumps and you dealt with my request very quickly. Unfortunately you missed my house number off the address which caused confusion at UPS and a delay in delivery.
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Mar 13, 2024
Verified review
Fast delivery.
Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Mar 13, 2024
Verified review
My order didn’t arrive
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
we are very sorry about this situation. Please contact customer service at sales@conrad.com.
https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
Verified review
send a plug that fits
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
please contact the customer service.
https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
Verified review
Quick service
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Mar 11, 2024
Verified review
We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it.
Please guide us.
Dear Customer,
thank you very much for your positive feedback.
Mar 7, 2024
Verified review
Huge selection. Extremely fast delivery.
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you for your positive feedback.
Mar 5, 2024
Verified review
Always correct!!!
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you for your positive feedback.
Mar 4, 2024
Verified review
Order on 9/02/2024, lost by UPS, and then free replacement delivery ok !
Received 04/03/2024
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you for your positive feedback.
Mar 3, 2024
Verified review
Professional service, good treatment and very fast delivery. I recommend it!
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you for your positive feedback.
Feb 29, 2024
Verified review
Items needed to be changed whilst order was not yet processed however they weren t and were sent anyway. Items were shipped 2 days after. Spoke to customer service multiple times however items werent changed anyway. Very poor customer service.
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
you have ordered the wrong item yourself via the webshop. Our logistics department also works at weekends, so our goods are dispatched very quickly.
Feb 29, 2024
Verified review
Speed and accuracy
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 29, 2024
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 28, 2024
Verified review
Exceptional Service and Quality: My Experience with Conrad's Online Store
I recently had the pleasure of ordering a Panasonic SD-YR2540 bread maker from Conrad's online store, and I feel compelled to share my experience, especially considering the challenges of finding a wide selection of home appliances here in Cyprus.
Finding this specific bread maker model on the island was a bit of a mission impossible, with only older models available at significantly higher prices. My discovery of Conrad, a German online store with reasonable shipping rates to Europe, was a game-changer. They listed the bread maker at an unbeatable price of €255, plus €16 for delivery to Cyprus.
Initially, the model was out of stock, but Conrad promptly informed me via email, setting a transparent and communicative tone right from the start. Curious about the delivery timeline, I reached out, and their customer service was quick to respond, impressing me with their efficiency.
When the bread maker was back in stock, they didn't hesitate to ship it immediately, keeping me in the loop throughout the process. The package arrived at my doorstep just two days later, a feat that I found incredibly impressive for a mere €16 shipping fee.
The bread maker itself was in pristine condition, and the bread it produces is nothing short of incredible. My experience with Conrad has been overwhelmingly positive, not just because of the product, but due to their exemplary customer service and the ease of the entire process.
For those residing in areas where home appliance options are limited, I cannot recommend Conrad enough. Their efficiency, transparency, and the quality of their products have made me a satisfied customer.
Danke!
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 28, 2024
Verified review
Conrad is best , product is super good !
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
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