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conrad.comReviews

: 4,940Good

4.33

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: May 30, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: May 30, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

539 verified reviews in the last 12 months

4,940 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Jan 18, 2023
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door. Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com

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 Verified review
Jan 9, 2023
Conrad part of order processing and communication premium level. The thrust to UPS subcontractors was Lost. Unreliable sounding names etc.
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Answer by conrad.com
Jan 22, 2023
Dear Customer, please report any problems with the shipping service so that we can address the issue here.
 Verified review
Dec 13, 2022
A great shopping experience with Conrad. This item was a lot cheaper than other retailers offers. I have yet to try the device.
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our service and prices. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Jun 20, 2022
Imported to RSA with no issues. Everything went smooth and Im very happy with the service and product. Thank you Conrad.
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Answer by conrad.com
Jul 1, 2022
Hello, thank you for your great feedback! We are glad to hear that we could satisfy you with our performance! We wish you all the best and stay healthy! Your Conrad Customer Service Team
 Verified review
Dec 4, 2022
Everything arrived as expected, there were a few delays but bottom line, it was a good customer experience
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 Verified review
Jan 20, 2023
Availability and quick response. Required for broken heater during cold snap so appreciate the speed.
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Answer by conrad.com
Jan 22, 2023
Dear Customer, thank you for your positive feedback. Enjoy your article.
 Verified review
Oct 31, 2022
Quick delivery and good value. First time visit to the Conrad website which was easy to navigate and from order a great all round experience, the prompt delivery coupled with a reasonable delivery costs to the UK from Germany. Great product too.
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Answer by conrad.com
Nov 3, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our prices and delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Jun 28, 2022
This was my second time ordering from Conrad. Same as the first time, it was very well handled and informed. For possible improvements, please be more informative for the order cancellation process.
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Answer by conrad.com
Jul 1, 2022
Hello, thank you for your great feedback! We are glad to hear that we could satisfy you with our performance! We wish you all the best and stay healthy! Your Conrad Customer Service Team
 Verified review
Jul 18, 2022
I really needed the goods for s project that I am working on. I was concerned that there would be a delay so I wrote to Conrad immediately and allayed my fears. My order arrived promptly.
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Answer by conrad.com
Jul 26, 2022
Good day, thank you for this great feedback! We are happy that your order got delivered in a timely fashion. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Sep 12, 2022
I had given an incomplete address and UPS coud not deliver. Conrad helped me fix the problem. I have now received my order. Thank you Conrad. Maurice Zarb Adami.
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great feedback! We are happy that we were able to solve this issue to your satisfaction. Hopefully we will be able to welcome you back soon! Your Conrad Customer Care Team
 Verified review
Jan 18, 2023
The great choice of pioneering innovative products, the speed, the accuracy and the environmentally friendly packing methods and materials.
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. We are always trying to ensure our article variety and strive for sustainable factors.
 Verified review
Jan 16, 2023
 
Excellent business and prompt delivery of goods bought!👌 Bonus coupons for returning customers have lots of room for improvement though!!🙄
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. What improvement in terms of vouchers would you like to see?
 Verified review
Nov 24, 2022
Geachte, Snelle levering geweest waarvoor zeer vriendelijk dank. Met vriendelijke groet Antonio Pimenta
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 Verified review
Jan 7, 2023
Very good technical support at all shops and hotlines. A wide variety of components and parts is offered. And the high degree of knowledge of all of them by the stuff is legendary. Politically it´s a shame that the "real-life shop" in Hamburg Wandsbek had to close because of restrictive corona management and exploding rents in Europe. The Conrad shops in Hamburger Straße and Wandsbek were CULT in Hamburg´s amateur and pro tekki scene and, of course, they will be forever.
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Answer by conrad.com
Jan 22, 2023
Thank you for your very positive feedback. You are welcome to use the webshop conrad.de - Germany as an alternative.
 Verified review
Dec 4, 2022
The product I ordered was exactly as described on the website. Dispatch was quick and delivery took place more than 3 days prior to the estimated delivery date. Five stars well deserved and warmly recommended. I will gladly buy again from this seller whenever the opportunity presents itself.
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 Verified review
Jan 19, 2023
Appareil facile à utiliser. Le son est bon mais pourrait être améliorer car il y a peu de différence entre les différents choix de l'équaliseur. Le format de l'horloge pourrait être proposé en numérique Des fonds d'écran couleur pourraient être proposés pour l'affichage de l'horloge
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Answer by conrad.com
Jan 22, 2023
Cher client, Nous vous remercions pour votre commentaire sur votre produit. Nous nous ferons un plaisir de transmettre vos suggestions au fabricant.
 Verified review
Jan 4, 2023
I was using this model over Xmas in Holland I was so impressed when I came home to the uk I ordered my own set of four and now have put it together and checked is is working I am pleased with it! The plate wires are difficult to join to the external wire
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Answer by conrad.com
Jan 22, 2023
Tank you for your positive feedback. Much pleasure with your product :)
 Verified review
Sep 29, 2022
Ordered a Panasonic Shaver from Conrad in Germany and I received it by UPS within a week in the United Kingdom and at a great price too! Great customer service . Recommended . I will be purchasing more from this seller .
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our services. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 8, 2022
Small order of a survey ruler which seemed impossible to obtain anywhere else! Ordering was quick & easy. Conrad kept me updated on the order & it was delivered promptly & efficiently. Thank you - great service!
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 Verified review
Jun 16, 2022
 
Super fast delivery to Finland . Was delivered to home address . Fantastic. Love the Wera Craftform Kompakt 10 bit set with the 813r bit handle. It is smaller than expected , but even better for my purpose .
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Answer by conrad.com
Jun 30, 2022
Good day, thank you for this great review. We are happy to have satisfied you with our delivery and the selection of our products. Hopefully we will be able to welcome you back soon! All the best, Your Conrad Customer Service Team
 Verified review
Dec 22, 2022
Easy to use website. The car heaters are great and I've already got two, so I'm delighted to ba able to add another. No more cold or damp car interior. Highly recommended. Fast delivery too. thank you.
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with the provided services. We hope to welcome you back soon! Your Conrad Customer Service Team