conrad.com

Reviews:

Thanks for the feedback. Actually all the products are excellent but I have had problems with the shipping to my country. First because they send the order in parts and that generates additional costs when I pick up the packages at UPS, that is exactly what happened with my last order and due to UPS errors I had to pay an additional 100 dollars that I had initially considered, apart from the fact that a tool box came damaged because the grouping in boxes does not have plastic or any material that protects the products. Thank´s Edwin

Speed of delivery

You need to include the telephone number of the recipient on the package label. I was also expecting the whole order to be delivered, not in two parts. Apart from that a time efficient delivery to an EU country, and I’m happy I have found a company that sells Hellermanntyton products in small Minimum Quantities. 👍

The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.

Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Thanks for the quick response and the UPS shipment that arrived within 7 days. Please, when you send us electromagnets (there were 6 in this case), let them be in a package with a seal (paper or bubble). In this case, the magnets were moving freely and had torn the package on one side. A good and successful day! Boyko Staykov, S AND S Engineering Ltd

Service from Conrad was efficient. Unfortunately the only choice of courier was not so good. UPS claimed they tried to deliver. They did not. Someone was in the entire day and no attempt was made to deliver. Further, the only was to control the delivery was to download their app. I do not want another app cluttering up my phone and selling on my personal data. Please provide other alternatives for shipping.

Very well explained the detail on the product bought. The information for shipping was also good. A bit more information on the actual options.

in general very pleased with the service and products , my only complaint is the delivery service provider to Spain . the use of UPS here in Spain is a hit and miss operation . Delivery service in out lining smaller cities is a hit and miss,

Only one of two products arrived with the second one having a note in the box that it will be delayed for two weeks at no extra cost 😆

Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.

You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.

Order on 9/02/2024, lost by UPS, and then free replacement delivery ok ! Received 04/03/2024

deliver all items together if delivery is very close

Good price and good shipping management.