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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Apr 15, 2024
Verified review
excellent communication from customer services . smooth delivery . arrived on time .
lovely product . kettle .
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10 days ago
Verified review
very easy to order and pay for my camera ups delivered on the day on time good service all round
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Apr 9, 2024
Verified review
It is a very great shopping experience. The international transportation is also very rapid.
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Apr 5, 2024
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Very satisfied with purchase,everything done professionally,many thanks.
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5 days ago
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fast shipping, affordable price, safely packed, thank you
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