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conrad.com
Reviews:

329 reviews in the last 12 months5,309 total reviews  

4.44
Good

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Valid

Includes Buyer Protection
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Most relevant positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Most relevant negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Latest first
Jun 14, 2024
 Verified review
TRUSTHWORTHY, PARCEL SAFE, THANK YOU SO MUCH
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 14, 2024
 Verified review
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 13, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 12, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 8, 2024
 Verified review
Very very good service and like the service
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 7, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 6, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 6, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 4, 2024
 Verified review
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 4, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 4, 2024
 Verified review

Very recommended

You always updates the customer about status of the order, monitor the forwarder for delivery up until the goods well received by the customer.
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Answer by conrad.com
Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Jun 3, 2024
 Verified review

Excellent service!!Very fast shipping!!

Very fast shipping. Next time you should have been visible the phone on number to ups because they were looking for me. excellent!!!!
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 30, 2024
 Verified review
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 30, 2024
 Verified review
CONRAD was the only place I could find the component required, at a sensible price.
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 30, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 30, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 29, 2024
 Verified review

Comunication was very poor

Payment receipt was sent last apr 30th, but in may 14th We did receive an email with CANCEL PROFORMA, We had to resend payment. Comunication was very poor.
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Answer by conrad.com
Jun 26, 2024
Dear Customer, this is because a proforma invoice is canceled because a real invoice is issued instead. Proforma invoices are only valid for prepayment and not as a final invoice.
GR
Guillem R.
Barcelona
May 27, 2024
 Verified review
Wide assortment, good prices, and fast delivery.
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
GR
Guillem R.
Barcelona
May 27, 2024
 Verified review
Wide assortment, good prices, and fast delivery.
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 26, 2024
 Verified review
excellent
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.