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conrad.com
Reviews:

314 reviews in the last 12 months5,270 total reviews  

4.49
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Apr 6, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 5, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 5, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 22, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 20, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 9, 2024
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You promised to add my phone number and you didn't. It took me a day to track it down
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Feb 28, 2024
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Exceptional Service and Quality: My Experience with Conrad's Online Store

I recently had the pleasure of ordering a Panasonic SD-YR2540 bread maker from Conrad's online store, and I feel compelled to share my experience, especially considering the challenges of finding a wide selection of home appliances here in Cyprus. Finding this specific bread maker model on the island was a bit of a mission impossible, with only older models available at significantly higher prices. My discovery of Conrad, a German online store with reasonable shipping rates to Europe, was a game-changer. They listed the bread maker at an unbeatable price of €255, plus €16 for delivery to Cyprus. Initially, the model was out of stock, but Conrad promptly informed me via email, setting a transparent and communicative tone right from the start. Curious about the delivery timeline, I reached out, and their customer service was quick to respond, impressing me with their efficiency. When the bread maker was back in stock, they didn't hesitate to ship it immediately, keeping me in the loop throughout the process. The package arrived at my doorstep just two days later, a feat that I found incredibly impressive for a mere €16 shipping fee. The bread maker itself was in pristine condition, and the bread it produces is nothing short of incredible. My experience with Conrad has been overwhelmingly positive, not just because of the product, but due to their exemplary customer service and the ease of the entire process. For those residing in areas where home appliance options are limited, I cannot recommend Conrad enough. Their efficiency, transparency, and the quality of their products have made me a satisfied customer. Danke!
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 11, 2024
 Verified review
We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it. Please guide us.
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Mar 15, 2024
Dear Customer, please contact our customer service: https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Feb 16, 2024
 Verified review
Nagyra ertekelem a minosegi munkat, a csomagolast, a kapcsolat fenntartast a vevovel. Minden elusmeresem. Koszonom. Aida Kovacs
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Feb 25, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 3, 2024
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Professional service, good treatment and very fast delivery. I recommend it!
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 8, 2024
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Ordering was easy and the goods quickly arrived.
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 7, 2024
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Huge selection. Extremely fast delivery.
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Feb 28, 2024
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Conrad is best , product is super good !
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 15, 2024
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Very quick delivery to Spain. Thank you.
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Feb 25, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 13, 2024
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Fast delivery. Excellent communications
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 27, 2024
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after sales service and availability
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 29, 2024
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Speed and accuracy
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 26, 2024
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Excellent service!
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 22, 2024
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very fast delivery
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Mar 5, 2024
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Always correct!!!
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.