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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
I liked service and commitment of Conrad .
But UPS delivery dropped order package to an agent who is very arrogant and disturbing. Also UPS did not call me.
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Jul 19, 2023
Verified review
Wanting a specific LED, the website was easy to navigate and order. Price is competitive and delivered as offered.
Will definitely use this site again.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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