conrad.comReviews:
392 reviews in the last 12 months5,108 total reviews
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Top positive review
Dec 13, 2022
Verified review
UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA!
I am satisfied with the content of the package only the delivery was a problem.
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Top negative review
Jan 18, 2023
Verified review
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
AS
Armindo S.
Setúbal, Portugal
Aug 16, 2023
Verified review
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 7, 2023
Verified review
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CM
Chris M.
Sidmouth
Jan 17, 2023
Verified review
I'm a regular customer. Excellent service. Ordering was easy. I was kept informed of delivery date. And Conrad informed me that the item had been delivered successfully by UPS. The courier made a mistake by delivering it to a neighbour but because Conrad told me, I was able to track it down. Conrad also included an earthed plug adapter in the box. The kettle is great quality and works well. Excellent service. Dankeschön!
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. We always try to keep our customers informed in the ongoing process and are glad that they enjoy this service.
Dec 8, 2022
Verified review
Conrad Electronics is an excellent Company
I am delighted to be able to receive goods in an easy manner from the EU, particularly since the UK decided to leave, i know that for many small businesses this has been quite a difficult time, especially for exporting. Conrad Electronics is a very organised company and quick to respond for which i am very grateful.
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Jan 28, 2023
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Great availability, super fast delivery
Conrad seem to be the only people in Europe who sell the A5 binders we needed in the UK and I was a bit put off by the inevitable cost of postage. However, we ordered a few more than we needed as an economy of scale and the folders were delivered really quickly, so the outcome was 10/10 for us.
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Jan 20, 2023
Verified review
Slight Delay…
The delivery was a day later than estimated, and the UPS site was a little confusing, indicating “address incomplete” or similar.
The website didn’t have an easy means of clarifying the address details, but the package did arrive .
I was a bit concerned that it might be returned to sender!
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Answer by conrad.com
Jan 22, 2023
Dear Customer,
we will be happy to pass on your feedback to the transport service.
Jan 27, 2023
Verified review
Fantastic service
Brilliant - items in stock and a really great price where not available elsewhere in UK. Really quick shipping to UK as well (days only) and superbly packaged.
Cannot fault this company.
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Mar 10, 2023
Verified review
Everything worked very well. Ordering and paying for the products was quick. The products arrived in a few days. The devices worked well and were exactly what we had wanted. Thank you.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jan 19, 2023
Verified review
Top Job
The only place I could find in the world ( literally) who could supply this part I needed, arrived today, fitted and works brilliantly, will certainly use again.
Thank You.
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback and enjoy using your product. We are always striving for a wide range of products.
Dec 13, 2022
Verified review
A great shopping experience with Conrad. This item was a lot cheaper than other retailers offers. I have yet to try the device.
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Answer by conrad.com
Dec 22, 2022
Good day,
Thank you for your feedback!
We are pleased that we were able to satisfy you with our service and prices.
We hope to welcome you back soon!
Your Conrad Customer Service Team
Jan 20, 2023
Verified review
Availability and quick response. Required for broken heater during cold snap so appreciate the speed.
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Answer by conrad.com
Jan 22, 2023
Dear Customer,
thank you for your positive feedback. Enjoy your article.
Jul 28, 2023
Verified review
Product is as promised and decent time delivery, BUT UPS lied for me not being home, order was supposed to come in to my address, i had to pay 2O€ for friend to get that from pickup point. I am disabled and can not go away from home, so courier was lazy or disinformed.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback. We apologise for the inconvenience caused by the shipping company.
Feb 14, 2023
Verified review
great service
Great item and great service, and fast delivery! had no need to talk to anyone as the service was GREAT!!!! Would be nice if there was a currency converter, unless i missed it on the site.
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Feb 8, 2023
Verified review
Happy with the experience
This is my second purchase from Conrad.
Easy to do and delivered quickly to Japan.
I am a bit dumbfounded why they won’t ship to Australia though?
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Feb 20, 2023
Verified review
FANTASTIC!!!
This is my 2nd order and again FANTASTIC!!!! Just wish i had know about this shop before, will be using again as one of my main got to shops.
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Jan 18, 2023
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Innovative, customer oriented and sustainable
The great choice of pioneering innovative products, the speed, the accuracy and the environmentally friendly packing methods and materials.
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. We are always trying to ensure our article variety and strive for sustainable factors.
Jan 30, 2023
Verified review
Amazing service
I have ordered 3 items from this company and each time it's been fast delivery ... Good packaging ... I'm very happy working this service
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May 31, 2023
Verified review
replacement batteries for sony ear buds, genuine batteries delivered, to my door, simple.
I would suggest they list them in the uk amazon, as sony headphone and a few others brands replacement batteries they would sell lots.
pics of the batteries, the spec sheet, list of things they fit into (look at other listings on ebay and amazon).
getting genuine batteries of this type in the uk is near impossible.
see how they try to pass off copy's
search cp1254 on amazon uk see how many are fakes.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jan 7, 2023
Verified review
Strictly recommended.
Very good technical support at all shops and hotlines. A wide variety of components and parts is offered. And the high degree of knowledge of all of them by the stuff is legendary.
Politically it´s a shame that the "real-life shop" in Hamburg Wandsbek had to close because of restrictive corona management and exploding rents in Europe. The Conrad shops in Hamburger Straße and Wandsbek were CULT in Hamburg´s amateur and pro tekki scene and, of course, they will be forever.
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Answer by conrad.com
Jan 22, 2023
Thank you for your very positive feedback. You are welcome to use the webshop conrad.de - Germany as an alternative.
Apr 18, 2023
Verified review
All excellent!
All excellent - the 3 products bought and web information about each one, the tracking information provided and the prompt and on-time delivery. Also, thanks to the Easter discount, it was cheaper to buy from you than in the UK, even with the modest delivery charge.
Alles ist wunderbar! Vielen Dank.
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