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conrad.com
Reviews:

313 reviews in the last 12 months5,270 total reviews  

4.49
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Feb 29, 2024
 Verified review
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 20, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 20, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Mar 12, 2024
 Verified review
send a plug that fits
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Answer by conrad.com
Mar 15, 2024
Dear Customer, please contact the customer service. https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Oct 17, 2023
 Verified review
Looks nice in my study room. Great quality and easy to install. The board comes with 3 extra strong magnet. Good quality packaging and arrived about a week time.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 28, 2023
 Verified review
Product is as promised and decent time delivery, BUT UPS lied for me not being home, order was supposed to come in to my address, i had to pay 2O€ for friend to get that from pickup point. I am disabled and can not go away from home, so courier was lazy or disinformed.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. We apologise for the inconvenience caused by the shipping company.
Nov 15, 2023
 Verified review

VERY PLEASED AND HAPPY CUSTOMER

I very much like the fact that I could communicated with Conrad personal via email. For example there was an issue with my VAT number, I was informed by the relevant Conrad department and the communication continue until the issue was resolved. I very much like also that the product came to me exactly the on time as it was stated into Conrad webpage. The product that I received looks fantastic. This is my first experience with Conrad I will definitely continue to shop with Conrad.
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Answer by conrad.com
Nov 16, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 15, 2023
 Verified review
Mit der prompten Lieferung bin ich sehr zufrieden. Der selbe Gerätetyp,der schon viele Jahre funktionierte, hat durch einen Gewitters chaden seine Funktion eingestellt.Ich hätte aber eine wichtige Sache zu bemängeln: Bei der telefonischen Bestellung hatte ich bis zu 20 Minuten Wartezeiten Ehe ein Bestellkontakt zustande kam; das kostet Geld und Nerven! Wenn möglich ändern sie das ---Mit freundlichem Gruß Dr.Ralf Kolmsee. Mi
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Answer by conrad.com
Nov 16, 2023
Dear Customer, thank you very much for your positive feedback.
Jan 5, 2024
 Verified review

I got my order, but In-time courier delivered poorly

I got my order. The items are good, no issues were found. The "In-Time" courier representing UPS in Bulgaria delivered poorly as they delayed my order with 4 days due to missed phone number and they didn't make the effort to write me an email for almost a week asking me for this detail. So that can definitely be improved. They marked my order as failed ONLY AFTER I called them to ask what's going on with my order!
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Aug 26, 2023
 Verified review
Ordering experience is 100% excellent. Shipment as per the dates mentioned in the website ordering. Shipped by UPS to Bangalore and reached in just 3-4 days. Within India it takes 2-3 days for delivery. But its amazing by UPS service. Its great service and very excellent product when it come to quality & packing, Overall, Conrad is very professional & would 100% recommended.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Dec 20, 2023
 Verified review
I was most impressed with the speed and efficiency of your service. I am very happy with my order which arrived on time and securely packaged. UPS delivered on time and the driver was most friendly, polite and professional. All I would add is - keep doing what you are doing! Excellent
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Jun 28, 2023
 Verified review
Nice webpage, easy and checkout, quick delivery to Denmark, good notifikations on its way, personally hand-over in the door, we will be back!
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 27, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Aug 22, 2023
 Verified review

Amazing Service and some of the best prices online

I had an amazing experience ordering my pc casing with Conrad. Their prices were competitive and the shipping fees were amongst the best I've come across. It took only 1 week after placing my order for it to arrive safely to me in the Seychelles more than 4 thousand miles away. Thumps up to them. Will definitely be ordering from Conrad again,
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Aug 19, 2023
 Verified review

Excellent all-round service

Easy online ordering, with secure payment. Rapid dispatch and delivery ahead of time. Updates when needed by email without being inundated with them. Article received conforme to order. Would definitely buy from this company again. Highly recommend.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jan 12, 2024
 Verified review

Absolutely all great. Conrad the Best in all services.

Absolutely all great. Conrad is one of the best sellers. Great in shipment, speed of delivery, quality of packing, Quality of handling. Just all great experience. I am just searching for something to buy from Conrad.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Nov 7, 2023
 Verified review
I definitely recommend that site for ordering! They updating you with every step from they time you order, the order came really fast via USP with very low cost . I would definitely re order again if i need something
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Answer by conrad.com
Nov 11, 2023
Dear customer, Thank you for your positive feedback.
Jul 26, 2023
 Verified review
My order was really worth it. Thank you for the good service. The product is really good quality and we will order again someday if found really works in the coming days.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Nov 29, 2023
 Verified review

Excellent customer service

Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Dec 18, 2023
 Verified review
I liked service and commitment of Conrad . But UPS delivery dropped order package to an agent who is very arrogant and disturbing. Also UPS did not call me.
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