conrad.comReviews:
296 reviews in the last 12 months5,211 total reviews
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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review
Sep 26, 2023
Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
Mar 8, 2024
Verified review
Ordering was easy and the goods quickly arrived.
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Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Mar 7, 2024
Verified review
Huge selection. Extremely fast delivery.
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Mar 10, 2024
Dear Customer,
thank you for your positive feedback.
Feb 28, 2024
Verified review
Conrad is best , product is super good !
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Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Mar 13, 2024
Verified review
Fast delivery.
Excellent communications
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Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Feb 27, 2024
Verified review
after sales service and availability
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Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 29, 2024
Verified review
Speed and accuracy
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Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 26, 2024
Verified review
Excellent service!
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Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Mar 5, 2024
Verified review
Always correct!!!
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Mar 10, 2024
Dear Customer,
thank you for your positive feedback.
Mar 12, 2024
Verified review
Quick service
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Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Mar 22, 2024
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Mar 20, 2024
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Feb 29, 2024
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Answer by conrad.com
Mar 10, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 13, 2024
Verified review
Damage envelope Conrad (UPS)- Order number: 2009165524
Good morning,
According to the reception of the package corresponding to Conrad order 2009165524 (our order PO2190_Conrad) it arrived damaged, evidently closed with tape and one item was missing.
Invoice 9759909139
Order number: 2009165524
Item 1570224 – Qty: 2 (1) received
Item 1570224 – Qty: 2 (2) received, 1 opened – look attached photo.
you can contact us to the following email address:
yordan.becerra@fizoptika.com
alison.agius@fizoptika.com
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
you contacted our customer service department with this request on 14 February and the problem was resolved by us on 15 February. Thank you for your patience and understanding.
Jan 23, 2024
Verified review
thank you so much for the order and fast shipment . please get spare parts for tools and better prices for tvs and please ship them aswell :)
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Feb 16, 2024
Verified review
Nagyra ertekelem a minosegi munkat, a csomagolast, a kapcsolat fenntartast a vevovel.
Minden elusmeresem.
Koszonom.
Aida Kovacs
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 16, 2024
Verified review
box came in damaged and open but luckily non of the content was missing
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
I apologise for the circumstances which were apparently caused during transport. Please contact our customer service to solve the problem.
Feb 8, 2024
Verified review
Great platform and extremely quick delivery.
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Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 15, 2024
Verified review
Very quick delivery to Spain.
Thank you.
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Feb 25, 2024
Dear Customer,
thank you very much for your positive feedback.
Feb 12, 2024
Verified review
timely delivery & item mas described
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Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 12, 2024
Verified review
Tuote OK. Paketti tuli sovitusti.
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you for your positive feedback.